Onboard customers in-person or remotely on any device. The journey can be completed via web or mobile app, with an automatic audit trail generated.
By offering a journey that is fast and efficient, customers are onboarded sooner. Smart decisioning and automated workflows allow you to design a custom journey for exceptional cases.
The solution is ideal for multi-office or broker model when approval is needed from multiple parties and high-volume customer onboarding. Head office verifies and approves in seconds.
Designed for seamless integration, ID-Pal is the ideal identity verification solution for insurance firms and brokers looking for an out-of-the-box option that is compliant with AML and KYC regulation, automates their audit trail and enhances overall data security and fraud prevention across their organisation.
The platform can be adjusted in seconds, using its omni-channel build. From online onboarding to in-person, backbook remediation to deploying a multi-office model or broker model, talk to our team about the solution you need.
ID-Pal performs up to 70 technical checks per document, to ensure authenticity and confidently reject suspicious submissions. Our multi-layered identity verification process then verifies the facial image present.
Unburden your team from the challenge of manual identity verification. Our cutting-edge facial matching technology instantly confirms that the face in a submitted ID matches the person present. A 50-point biometric facial comparison maps features as part of our identity verification process.
Liveness Checks confirm a real, live person is completing your identity verification process. ID-Pal Liveness Testing instantly assesses micro-variations in fraudulent techniques. This is why our Liveness Testing technology is independently certified to prevent the latest presentation attacks.
Reduce customer onboarding times with Address E-Verification. ID-Pal verifies an individual’s Name and Address against multiple databases during onboarding, ensuring one clear Full Address Match & removing the need for Proof of Address.
Add an additional layer of fraud prevention to your plan. Screen individuals in real-time against global PEPs and Sanctions lists. Perform adverse media checks across live sources and easily enroll individuals for periodic risk screening and ongoing monitoring.
Add-On Feature (additional cost)
Explore the additional features available that simplify compliance and offer robust fraud prevention.
This add-on feature enhances document verification and accuracy rates on each submission for the three most common types of document fraud attacks.
Match a customer’s validated data against over 160+ trusted data sources to verify an address in real-time automatically, as an additional verification and fraud prevention layer.
Screen individuals in real-time against global PEPs and Sanctions lists. Perform adverse media checks across live sources and easily enroll individuals for periodic risk screening and ongoing monitoring.
Have more questions? We’re here to help! Get in touch to find out more about our Identity Verification solutions.
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