Identity document verification
Perform up to 70 technical identity document checks and instantly compare against data sources to verify the authenticity of the document.
Our approach to document checks
Digital document verification using advanced technical checks.
Traditional methods
Traditional ID verification uses the “1+1” or “2+2.” model, where an individual’s identity is validated using one or two pieces of identifiable information, against one or two databases.
Our approach
70-point check
ID-Pal performs up to 70 technical checks per document, to ensure authenticity and detect fraud. Our multi-layered identity verification process verifies the facial image against the person.
Accuracy on verification results
Trusted
data sources
Identity
documents
Jurisdictions & countries
What our clients say
What made the difference is how easy it was to deploy ID-Pal. We needed something that can seamlessly integrate with existing systems and transform our onboarding experience.
Armand Roux, Sales Director
Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.
Ray Melissa, President
ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.
Tamara Vanmeggelen, Chief Risk & Compliance Officer
We work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives.
Hubert O’Donohue, Director
ID-Pal’s facial matching, liveness and biometric checks have proved very robust and secure. It has considerably reduced the time it takes to onboard new clients onto our wealth platform.
Richard Gerrard, Head of Operations
ID-Pal’s solution has not only saved us a significant amount of money but has also dramatically improved customer satisfaction by creating a smoother, more secure onboarding process.
Graham Westwood, Founding Director
How the verification process works
Issue a link to a customer
Send a link via SMS or email to initiate the Identity Verification process.
Documents uploaded
Your customer receives the link and uploads the identity documents requested.
Database matching
The visible and machine-readable fields of IDs are crosschecked across sources.
Facial matching
Facial Matching technical check confirmed to match an authentic document.
Real-time
ID verification
Our platform performs instant document verification, facial matching, liveness testing and address verification checks.
With a user-friendly interface and seamless integration options, easily incorporate our solution into existing systems and workflows.
Fully certified and industry accredited
Recommended products
Explore the additional solutions and features available with the ID-Pal platform.
ID-Detect
This add-on feature enhances document authenticity and accuracy rates on each submission via checks for document fraud.
Address e-verification
Match against over 250+ trusted data sources to verify an address in real-time, as an additional layer of fraud prevention.
AML screening
Instantly screen individuals against global sanctions lists. Perform adverse media checks across live sources. Enroll in ongoing checks.
Request a demo
Have more questions? We’re here to help! Get in touch to find out more about our identity verification solutions.
100% AI-powered
Real-time verification
Zero access to customer data
Document checks FAQs
What are identity document checks?
Identity document checks are essential procedures used to verify the authenticity of various official documents such as passports, driver’s licenses, or national ID cards. This process helps businesses and organisations confirm an individual’s identity and ensure compliance with legal and regulatory requirements. By using advanced verification technologies, identity document checks can detect alterations, counterfeits, and fraud, thereby protecting companies from potential security risks and enhancing overall trust in client transactions.
Why are identity document checks necessary?
Identity document checks are crucial for preventing fraud, ensuring compliance with regulatory standards, and securing personal and organisational assets. They play a key role in industries such as banking, employment, and government services, where verifying a person’s identity is necessary to mitigate risks associated with identity theft and financial fraud.
For businesses, conducting these checks is part of due diligence processes required by laws like Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, ensuring that they operate legally and ethically.
How do identity document checks enhance customer onboarding?
Identity document checks streamline the customer onboarding process by providing a fast, efficient, and reliable method of verifying identities. Implementing these checks reduces the time and resources spent on manual verification, allowing companies to quickly onboard new customers while maintaining high security and compliance standards.
This not only improves the customer experience by making the process smoother and less intrusive but also helps businesses scale efficiently by automating and securing key parts of their customer intake workflow.
Which document types should a compliant identity verification provider support?
A suitable document verification provider should support a broad range of document types across jurisdictions, including passports, driving licences, national ID cards, and residence permits. Coverage should extend globally, not just regionally, to support cross-border onboarding. From a compliance perspective, coverage depth matters – providers should be able to validate different versions, formats, and issuing authorities, not just document categories.
ID-Pal is a strong choice for compliance teams looking to implement document checks, with more than 16,000 identity documents covered across in 250+ jurisdictions globally.
How is document verification linked to biometric checks?
Document checks alone do not confirm that the person presenting the document is its legitimate owner. For this reason, biometric verification is typically combined with document checks. This involves facial matching between the document photo and a live capture, along with liveness detection to confirm the presence of a real person. This layered approach reduces impersonation risk and strengthens identity assurance.
More platform technologies
Discover more of ID-Pal’s technologies for identity verification and AML screening.
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