ID-Pal partners with Melissa to Deliver Seamless Verification

ID-Pal > ID-Detect > ID-Pal partners with Melissa to Deliver Seamless Verification

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Press Release

Aug 17, 2022.

ID-Pal Partners with Melissa to launch Melissa ID for seamless contact verification in real-time 

New app runs safe, secure background checks in parallel with data entry, strengthening identity verification efforts and the customer experience 

London – August 17, 2022 – ID-Pal, a global identity verification provider today announced its partnership with Melissa, a leading provider of global data quality and address management solutions.

Collaboration between the two companies has resulted in Melissa ID, a unique, fully-customisable, out-of-the box SaaS app for businesses to verify their customer’s identity in real-time. The solution uses a multi-layered approach that includes biometrics, facial matching, liveness testing, address verification, and document checks for greater accuracy and efficiency in identity verification.

Harnessing ID-Pal’s ISO 27001 certified, comprehensive identity verification technology, and backed by Melissa’s 35+ years in address standardisation, correction, and verification, this new app offers coverage of over 6000 identification documents across 200 countries and jurisdictions. Melissa ID is ideal for all types of businesses charged with reducing costs associated with customer acquisition, operations, fulfillment, and fraud.

Identity verification has become essential across a wide spectrum of industries, including banking, retail, insurance, healthcare, government services, and more. The new Melissa ID app leverages the ID-Pal platform engine and Melissa’s own slate of data quality and address management tools to empower businesses to validate global customer identities in real-time as personal data is entered in systems such as onboarding and finance applications.

Colum Lyons, founder and CEO, ID-Pal comments:

“With identity scams on the rise, companies are vulnerable like never before. Financial crime and the growing cost of regulatory compliance are of particular concern to those conducting business online.

“Our solution leverages industry-leading biometric, documents and database checks for greater accuracy in correctly classifying a document. This, combined with Melissa’s expertise in contact data quality, gives e-commerce organisations using Melissa ID a distinct advantage in combatting financial crime and meeting mandates for safe transactions.”

Ray Melissa, president, Melissa comments:

“Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.

“Melissa ID’s multifaceted identity verification capabilities include ID card and document authentication, biometrics, and liveness confirmation. The app’s intuitive interface streamlines customer onboarding and customer due diligence processes so companies can confidently abide by complex regulations and combat costly fraud in the process.”

About ID-Pal

ID-Pal is an award-winning ISO 27001 certified identity verification solution that enables businesses to verify identities and addresses in real-time. Offering a unique blend of industry-leading biometric, document and database checks to streamline AML and KYC in one GDPR compliant solution, it is available out-of-the-box, as an API/SDK and as a Salesforce AppExchange integration. Headquartered in Dublin and backed by Enterprise Ireland, ID-Pal offers global identity verification coverage of more than 6000 identity documents and 200 verified address data sources to enterprise clients and SMEs across 200 countries and jurisdictions. ID-Pal is the winner of Best Customer Facing Experience in the 2021 PAY360 Awards and the IT & Fintech Irish Times Innovation Award in 2022. For more information visit:

About Melissa

Since 1985, Melissa has specialized in global intelligence solutions to help organizations unlock accurate data for a more compelling customer view. More than 10,000 clients worldwide in arenas such as retail, education, healthcare, insurance, finance, and government, rely on Melissa for full spectrum data quality and ID verification software, including data matching, validation, and enhancement services to gain critical insight and drive meaningful customer relationships. For more information or free product trials, visit or call 1-800-MELISSA (635-4772).

Media contacts

Jemima Wright

Rostrum for ID-Pal

+44 7538 456324


Greg Brown

Vice President, Global Marketing, Melissa 

+1-800-635-4772 x1130


Jacqueline Zerbst

MPowered PR for Melissa 



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