Identity verification software
Transform your business with ID-Pal’s complete identity verification and risk intelligence platform that combines document, biometric, database and address checks in a single, configurable workflow.
Onboard customers in minutes, not days
99% accuracy on verification results
Seamless verification and compliance orchestration
End-to-end identity verification
A secure identity verification solution built with compliance and customer experience in mind
ID-Pal brings multiple verification layers together so you can apply the right checks to the right customer, at the right time.
Verify identities faster
Confirm that your customer is who they claim to be using trusted identity documents, biometric verification and database checks.
Detect the latest fraud threats
Identify suspicious submissions and fraudulent documents using multiple layers of intelligent verification and fraud detection, and block bad actors at source.
Effortless 24/7 compliance
Support KYC and AML processes with reliable identity and address verification, screening and auditable verification results.
Improve onboarding conversion rates
Give legitimate customers a fast, straightforward verification experience with zero friction and multiple deployment options.
Verify identities up to 300x faster
Based on estimated savings and industry averages
Stop fraud before it reaches your business with identity verification built for accuracy, scale, and speed. ID-Pal helps you verify customers globally, reduce manual reviews, and make confident decisions backed by trusted data.
Verification accuracy
Data sources
Identity documents
Jurisdictions covered
One platform, multiple layers of identity verification and fraud protection
Rather than traditional identity verification using the “1+1” or “2+2” method where an identity is validated using one to two identity documents, against one to two databases, ID-Pal takes a multi-layered approach by combining document, biometric, database and address signals. This allows you to build greater confidence that the identity is genuine and reduces the burden spent on false positives.
Extensive document verification
Verify from over 16,000 global identity document types.
- Passport and ID verification
- Driver’s licence verification
- Document data extraction
- Authenticity checks
- Global document coverage
Automated data verification
Streamline onboarding with checks against 400+ unique data sources.
- Multiple data sources
- Credit bureaus, public records, electoral registers and utility databases
- Proof of address checks
- Meet KYC compliance effortlessly
Secure biometric verification
Forensically compare facial features against a trusted reference.
- AI-trained technology maps biometric features in real-time
- Cutting-edge feature detection
- Encode faces into high-dimensional vectors for advanced analysis
Risk-based journeys
An intelligent identity verification platform that adapts to risk
Balance security and customer experience while managing submission volumes and handling exceptions effectively.
Low-risk customers
Move legitimate customers through verification quickly with an efficient automated journey.
Higher-risk customers
Automatically apply additional verification layers or divert submissions for manual review.
Your compliance team
Focus valuable human resources on exceptions and higher-risk cases instead of reviewing every submission.
Customer identification
KYC requirements
Address verification
AML screening
Risk-based verification
Exception handling
Ongoing monitoring
Connected compliance
Identity verification is a critical part of your KYC and AML process
Bring key capabilities together in one platform, from customer identification to ongoing monitoring. Build a verification journey that supports your wider compliance requirements.
Ongoing risk and compliance for individuals
Digital customer onboarding with ID-Pal
Onboard in real time
Transform customer onboarding in just a day with our off-the-shelf identity verification solution. Integrate the platform seamlessly with existing processes via our API/SDK.
Simple, secure and convenient digital onboarding for robust KYC and AML compliance, all in one flow.
Customise your onboarding flow
Easily integrate ID-Pal into your existing systems and customise your front-end in one click – no complex requests, coding or development work required.
All paths are designed with our award-winning journey and can be tailored to your specific requirements.
Mobile app
Intuitive and frictionless customer onboarding using our award-winning native mobile app journey.
Web app
Seamlessly integrate a no-code customisable web journey with existing processes to transform onboarding.
Secure by design
Trust backed by security, performance and results
Enterprise-grade security
Protect your customer data with privacy-first architecture and globally recognised certifications. ID-Pal helps your organisation reduce risk, meet regulatory obligations, and build customer confidence from every verification.
Finset saved
£3m
in fraud losses
Estimated impact since partnering with ID-Pal for KYC and onboarding
Why leading businesses choose ID-Pal for identity checks
Trusted outcomes that fuel your business growth
Security shouldn’t come at the expense of bad conversion rates. Make verification straightforward for legitimate customers whilst applying additional scrutiny where it’s needed.
Better customer experience
ID-Pal is designed to make verification straightforward for legitimate customers while applying additional scrutiny where it’s needed.
Fast and convenient
Verification results are delivered in real time, giving customers a simple digital verification journey and great experience of your brand.
Secure with zero data access
Give your customers confidence knowing that ID-Pal has zero access to your customer data at every stage, within a platform that is fully encrypted when the data is in transit or at rest.
Designed around your business
ID-Pal integrates into your existing customer onboarding and compliance processes, helping your teams introduce automated verification without rebuilding the entire customer journey.
See how our platform works
Discover how ID-Pal helps you verify customers, detect fraud and manage compliance. Get in touch for a no-obligation personalised walkthrough focused on your business needs.
99% verification accuracy
Real-time results
Zero access to customer data
Dive into our knowledge base
Identity verification news and insights
The different types of identity document fraud: what you need to know
Identity document fraud has changed faster than you think. The methods used by today’s fraudsters have become increasingly sophisticated, accessible, and difficult to spot.
What is the best identity verification (IDV) software in 2026?
This guide explores the best identity verification software in 2026, comparing leading providers to help you choose the right solution for secure digital onboarding.
Digital identity verification: Protecting customers and strengthening compliance
In this post, we explore how modern digital IDV tools and remote onboarding can protect your business, improve operational efficiency, and keep customers happy.
Customer success stories
Recognised by industry leaders
Helping Hargreaves Lansdown automate their end-to-end compliance processes
Productivity
Faster verification
WorkStation has played a critical role in ensuring we’re always aware of any potential risks. It’s also increased productivity by making our processes more efficient. We’ve saved costs and reduced our risk of non-compliance.
Joanne Miller, Operations Projects Manager
Hargreaves Lansdown
Enabling Knight Frank to transform their client compliance process and accelerate onboarding
Offices using ID-Pal for KYB screening
Time and cost per business verification
…there has been a positive change towards client onboarding. We have seen a significant improvement from a cost and time perspective.
Deputy Money Laundering Officer & Head of Customer Due Diligence
Knight Frank
Ardan International’s journey to seamless digital onboarding
Avg onboarding time
KYC onboarding solution
ID-Pal helped us achieve our goal of onboarding new clients completely digitally and, for standard risk cases, in around 30 minutes, without any human intervention.
Richard Gerrard, Head of Operations
Ardan International
ID-Detect catches £3+ million in fraud for Finset
Fraud savings
Satisfaction rate
The easy API credentials and creating a bespoke journey to our customers has dramatically increased customer satisfaction but also prevented a significant amount of fraudulent applications.
Graham Westwood, Founding Director
Finset
Helping Open Banking to set the standard for securely managing customer financial data
Countries covered
Years of partnership
ID-Pal’s ability to deliver a bespoke solution that combines automated identity checks with the added security of face-to-face verification made it the obvious choice when deciding which firm to partner with to securely deliver Open Banking.
Nigel Spencer, Head of Support Services
Open Banking
Your identity verification questions answered
Frequently asked questions
What is an identity verification platform?
An identity verification platform helps businesses establish that customers are who they claim to be by combining technologies such as document verification, biometric checks and trusted data sources. ID-Pal brings these capabilities together in a single platform so businesses can create a more robust and efficient verification process.
What is multi-layered identity verification?
Multi-layered identity verification is an advanced approach to verifying an individual’s identity, combining multiple methods and technologies to ensure the highest levels of security and accuracy. This approach typically includes biometric analysis, document verification, database checks, and more methods to create a comprehensive profile of an individual’s identity.
How does multi-layered verification enhance security?
Multi-layered verification enhances security by using AI to combat AI-generated fraud. By requiring multiple layers of verification to be satisfied in order to verify an identity and address, it adds complexity. Each layer is an additional barrier to overcome at the one time, making fraud attempts exponentially more challenging for bad actors.
Why use multiple verification layers?
A single check is often very high risk to confidently establish an identity. Combining multiple signals helps businesses identify discrepancies, reduce false positives and detect higher-risk submissions. This approach is particularly effective in mitigating risks associated with legacy identity verification processes. By requiring multiple verification layers to be overcome simultaneously, it provides a higher security standard, safeguarding your business from increasingly sophisticated AI-generated fraud threats.
Does ID-Pal support KYC and AML?
Yes. ID-Pal supports identity and address verification as well as AML screening capabilities that can form part of a broader KYC and AML process.
How quickly can ID-Pal verify an identity?
ID-Pal provides real-time verification results, allowing businesses to automate customer onboarding and minimise unnecessary delays.
How many countries does ID-Pal support?
ID-Pal supports verification across 250+ jurisdictions, helping businesses verify customers across international markets.
Can ID-Pal integrate with our existing systems?
Yes. ID-Pal is designed to integrate with existing business processes and technology environments, including Salesforce. Speak to our team to discuss your specific requirements.
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