Identity verification software

Transform your business with ID-Pal’s complete identity verification and risk intelligence platform that combines document, biometric, database and address checks in a single, configurable workflow.

Onboard customers in minutes, not days

99% accuracy on verification results

Seamless verification and compliance orchestration

identity verification

End-to-end identity verification

A secure identity verification solution built with compliance and customer experience in mind

ID-Pal brings multiple verification layers together so you can apply the right checks to the right customer, at the right time.

Verify identities faster

Confirm that your customer is who they claim to be using trusted identity documents, biometric verification and database checks.

Detect the latest fraud threats

Identify suspicious submissions and fraudulent documents using multiple layers of intelligent verification and fraud detection, and block bad actors at source.

Effortless 24/7 compliance

Support KYC and AML processes with reliable identity and address verification, screening and auditable verification results.

Improve onboarding conversion rates

Give legitimate customers a fast, straightforward verification experience with zero friction and multiple deployment options.

Cut your onboarding time by up to 90%

Based on estimated savings and industry averages

Stop fraud before it reaches your business with identity verification built for accuracy, scale, and speed. ID-Pal helps you verify customers globally, reduce manual reviews, and make confident decisions backed by trusted data.

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Jurisdictions covered

One platform, multiple layers of identity verification and fraud protection

Rather than traditional identity verification using the “1+1” or “2+2” method where an identity is validated using one to two identity documents, against one to two databases, ID-Pal takes a multi-layered approach by combining document, biometric, database and address signals. This allows you to build greater confidence that the identity is genuine and reduces the burden spent on false positives. 

Extensive document verification

Verify from over 16,000 global identity document types.

  • Passport and ID verification
  • Driver’s licence verification
  • Document data extraction
  • Authenticity checks
  • Global document coverage

Automated data verification

Streamline onboarding with checks against 400+ unique data sources.

  • Multiple data sources
  • Credit bureaus, public records, electoral registers and utility databases
  • Proof of address checks
  • Meet KYC compliance effortlessly

Secure biometric verification

Forensically compare facial features against a trusted reference.

  • AI-trained technology maps biometric features in real-time
  • Cutting-edge feature detection
  • Encode faces into high-dimensional vectors for advanced analysis

Risk-based journeys

An intelligent identity verification platform that adapts to risk

Balance security and customer experience while managing submission volumes and handling exceptions effectively.

identity verification

Low-risk customers

Move legitimate customers through verification quickly with an efficient automated journey.

Higher-risk customers

Automatically apply additional verification layers or divert submissions for manual review.

Your compliance team

Focus valuable human resources on exceptions and higher-risk cases instead of reviewing every submission.

Customer identification

KYC requirements

Address verification

AML screening

Risk-based verification

Exception handling

Ongoing monitoring

Connected compliance

Identity verification is a critical part of your KYC and AML process

Bring key capabilities together in one platform, from customer identification to ongoing monitoring. Build a verification journey that supports your wider compliance requirements.

Ongoing risk and compliance for individuals

Digital customer onboarding with ID-Pal

Onboard in real time

Transform customer onboarding in just a day with our off-the-shelf identity verification solution. Integrate the platform seamlessly with existing processes via our API/SDK.

Simple, secure and convenient digital onboarding for robust KYC and AML compliance, all in one flow.

Customise your onboarding flow

Easily integrate ID-Pal into your existing systems and customise your front-end in one click – no complex requests, coding or development work required. 

All paths are designed with our award-winning journey and can be tailored to your specific requirements.

Secure by design

Trust backed by security, performance and results

Enterprise-grade security

Protect your customer data with privacy-first architecture and globally recognised certifications. ID-Pal helps your organisation reduce risk, meet regulatory obligations, and build customer confidence from every verification.

G2 trust logo
Rated 4.7 / 5
4.8
App Store rating
4.7
Google Play rating

Finset saved

£3m

in fraud losses

Estimated impact since partnering with ID-Pal for KYC and onboarding

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Why leading businesses choose ID-Pal for identity checks

Trusted outcomes that fuel your business growth

Security shouldn’t come at the expense of bad conversion rates. Make verification straightforward for legitimate customers whilst applying additional scrutiny where it’s needed.

Better customer experience

ID-Pal is designed to make verification straightforward for legitimate customers while applying additional scrutiny where it’s needed.

Fast and convenient

Verification results are delivered in real time, giving customers a simple digital verification journey and great experience of your brand.

Secure with zero data access

Give your customers confidence knowing that ID-Pal has zero access to your customer data at every stage, within a platform that is fully encrypted when the data is in transit or at rest.

Designed around your business

ID-Pal integrates into your existing customer onboarding and compliance processes, helping your teams introduce automated verification without rebuilding the entire customer journey.

Get a free demo of our platform

Have more questions? We’re here to help! Get in touch to find out more about our identity verification solutions.

99% verification accuracy

Real-time results

Zero access to customer data

Dive into our knowledge base

Identity verification news and insights

The different types of identity document fraud: what you need to know

Identity document fraud has changed faster than you think. The methods used by today’s fraudsters have become increasingly sophisticated, accessible, and difficult to spot.  

What is the best identity verification (IDV) software in 2026?

This guide explores the best identity verification software in 2026, comparing leading providers to help you choose the right solution for secure digital onboarding.

Digital identity verification: Protecting customers and strengthening compliance

In this post, we explore how modern digital IDV tools and remote onboarding can protect your business, improve operational efficiency, and keep customers happy.

Your identity verification questions answered

Frequently asked questions

What is an identity verification platform?

An identity verification platform helps businesses establish that customers are who they claim to be by combining technologies such as document verification, biometric checks and trusted data sources. ID-Pal brings these capabilities together in a single platform so businesses can create a more robust and efficient verification process.

Multi-layered identity verification is an advanced approach to verifying an individual’s identity, combining multiple methods and technologies to ensure the highest levels of security and accuracy. This approach typically includes biometric analysis, document verification, database checks, and more methods to create a comprehensive profile of an individual’s identity.

Multi-layered verification enhances security by using AI to combat AI-generated fraud. By requiring multiple layers of verification to be satisfied in order to verify an identity and address, it adds complexity. Each layer is an additional barrier to overcome at the one time, making fraud attempts exponentially more challenging for bad actors.

A single check is often very high risk to confidently establish an identity. Combining multiple signals helps businesses identify discrepancies, reduce false positives and detect higher-risk submissions. This approach is particularly effective in mitigating risks associated with legacy identity verification processes. By requiring multiple verification layers to be overcome simultaneously, it provides a higher security standard, safeguarding your business from increasingly sophisticated AI-generated fraud threats.

Yes. ID-Pal supports identity and address verification as well as AML screening capabilities that can form part of a broader KYC and AML process.

ID-Pal provides real-time verification results, allowing businesses to automate customer onboarding and minimise unnecessary delays.

ID-Pal supports verification across 250+ jurisdictions, helping businesses verify customers across international markets.

Yes. ID-Pal is designed to integrate with existing business processes and technology environments, including Salesforce. Speak to our team to discuss your specific requirements.

Find out how we can help your business grow