How it works
Capture
Customers capture images of their ID documents, anytime, anywhere in seconds.
Verify
ID documents are verified using biometric, document and database checks.
Store
Comprehensive CDD reports are generated and securely stored.
ID-Pal is a simple secure convenient KYC solution for Credit Unions. We enable you to onboard more members quickly and easily from anywhere.
- Onboard a customer in < 60 seconds.
- Be audit-ready with a full CDD report.
- Go live in a day with free training and ongoing support.
- Get a fully customisable and branded ID&V solution.
We are delighted with the results from our first ID-Pal campaign and member feedback has been very positive. In fact we were surprised by the engagement of all ages as well as members based in Australia and USA. The introduction of ID-Pal dovetailed perfectly with our digital transformation strategy.
Our goal was to deliver a seamless member experience for remote onboarding while strengthening the process across our branch network. ID-Pal has enabled us to drive member conversion rates while preventing fraud at source with a solution that was easy to deploy and great value for the business
ID-Pal is a simple, fast, and accurate tool that helps us confirm the identities of new members during the online application process, when they fail standard know-your-customer questions. With ID-Pal, not only can we onboard new members quicker, but we are also confident that we are strengthening and protecting our members’ identities and institution.
ID-Pal’s ID&V solution has significantly enhanced our security measures and provided us with a seamless and efficient verification process. Our members are loving how user friendly and convenient the process is. Deploying the solution live was quick and easy saving us valuable time and resources. And the best part is, ID-Pals tailored packages ensure that all our business requirements are met at great value.
ID-Pal was easy to implement and provides many ID security tests that other vendors do not. We especially like that it tests IDs from all states in the United States. It has prevented account opening with fake IDs, saving time, trouble, and preventing potential fraud. All doing so without charging an arm and a leg.
User friendly, with awesome biometrics, and detailed security features, I would say it’s a cost-effective, excellent all-around product.
ID-Pal gave us the functionality we needed at an affordable price, helping us build a process to open accounts completely online. This process, which would have been tens of thousands of dollars in implementation alone, was done organically for a fraction of the cost with ID-Pal. The implementation was quick and easy, and we have since expanded our use of the platform to help with all things involving identity verification.
Find out how you can win new members and reduce operational costs by providing a seamless and intuitive remote onboarding experience.
For more information or a free branded demo, get in touch today.