Careers

Product Manager

Job Description

At ID-Pal we are focused on providing our customers with a Simple, Secure and Convenient way to verify their customer’s identity. The Product function is responsible for the entire customer journey, from the user experience of our web and mobile applications to ensuring our backend admin portal is constantly being iterated on and improved.

As a Product Manager at ID-Pal, there is huge scope to have an impact across this customer journey. Using data analysis, design and product best practices, and customer feedback, the Product Manager will ensure the right features are being delivered at the right time for both customers and end users.

Core Responsibilities

  • Working closely with development teams to ensure high quality features are delivered frequently
  • Carrying out data analysis using tools such as Tableau and Google Analytics to inform product decisions
  • Engaging with customers to gain insights and valuable information on pain points
  • Identifying new technologies that can be leveraged to improve the overall ID-Pal product offering
  • Writing clear and concise user stories and conveying the product vision to development teams
  • Creating wireframes, mock-ups, and process flows to help communicate feature requirements
  • Working with the Product function to define and own key product metrics
  • Contribute to the product roadmap and strategy
  • Managing internal stakeholders and ensuring customer’s expectations are set appropriately
  • Working with Customer Experience and Marketing teams to develop go-to-market and communication strategies

Key Requirements

  • 1 – 3 years of experience in a similar role
  • Experience of working with user-facing and B2B products
  • Proven ability to work with development teams across web, app, and API features
  • Ability to effectively manage priorities and communicate decisions to stakeholders
  • Excellent verbal and written communication skills
  • Apply attention to detail in all aspects of your work
  • Experience in breaking up large features into smaller, manageable deliverables

Nice to haves

  • Basic SQL and Postman knowledge
  • Previous experience in AML, Onboarding, or similar

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey. We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.

If you think you’re a strong candidate for this role please apply here  – Check out the rest of the team!

Senior Database Engineer

At ID-Pal we are focused on providing our customers and their clients with a Simple, Secure and Convenient way to verify their customer’s identity. By perfecting our industry-leading authentication processes and focusing heavily on user experience, our aim is to drive growth by solving our customers’ problems and delivering on their expectations.

We are looking for a Senior Database Engineer to join the Technology team, working in support of our Amazon AWS-based core application running on the LEMP stack.

As the Senior Database Engineer, you will:

  • Continuously improve the monitoring, maintenance and performance of our production and non-production RDS instances running MySQL Databases. As a platform managing significant amount of Personally Identifiable Information, Information Security will be a top priority, as well as helping to evolve our platform to manage ever-increasing volumes of data throughput.
  • Have an ability to understand how the database structure and load interacts with choosing appropriate tools and cloud components will be key to your role in the fast-growing environment.
  • Ultimately, you’ll ensure secure, stable and performant availability of ID-Pal’s RDS instances.

Core Responsibilities:

  • Play a lead role in the in the design and development of database systems
  • Design, development, performance monitoring & tuning MySQL Databases
  • Optimize database systems for performance and reliability
  • Administration of the Production and non-production MySQL Databases
  • Provide database solutions based on technical documents and business requirements.
  • Develop database functions, scripts, stored procedures and triggers to support application development
  • Ensure data integrity and quality in database systems.
  • Maintain standard policies for database development activities
  • Configuration and management of appropriate AWS monitoring tools
  • Providing trend analysis and analytics to the management team
  • Problem escalation to the development team
  • Access management & User Roles
  • Support of project teams in delivering new and enhanced functionality
  • Responsible for the implementation & release of database changes

Key Requirements:

  • Desirable: 5 years or more experience managing databases
  • MySQL Database administration and performance tuning as well as experience coding and testing stored procedures
  • Knowledge and experience of ProxySQL, AWS Proxy, (or comparable tool)
  • AWS, Terraform, Infra as a code as well as Linux experience
  • Experience supporting and testing large scale web-based distributed applications in a *nix Environment
  • Security-oriented approach to systems architecture
  • Strong understanding of GDPR
  • Bachelor’s degree
  • Knowledge of data analytics and reporting

The Standard Stuff

  • Self-motivated
  • Ability to work as part of a team
  • Processes and Standards oriented mindset
  • Ability to multi-task and a problem solver

Nice to Have’s

  • Familiarity with supporting Continuous Integration and Continuous Deployment
  • Familiarity with supporting Test Automation tools
  • Familiarity with Python for automating tasks Knowledge and experience of implementing AWS Well-Architected Principals
  • Nice to have: experience of Docker/Ansible
  • Nice to have: Knowledge of Redshift / Tableau

If you think you’re a strong candidate for this role please apply on Indeed – Check out the rest of the team!

DevOps Engineer

At ID-Pal we are focused on providing our customers and their clients with a Simple, Secure and Convenient way to verify their customers identity.

We are looking for a Senior DevOps Engineer to join the DevOps team. The core responsibilities of the role will be working in support of our AWS-based core application running on a LEMP stack. As the Senior DevOps Engineer, you will continuously improve the monitoring, maintenance and performance of our production and non-production environments. As a platform Processing a significant amount of Personal Data, Information Security will be a top priority. This is in addition to helping to evolve our platform to manage ever-increasing volumes of data throughput.

Ultimately, you’ll contribute to delivery of a secure and stable platform as well as ensuring ongoing availability of ID-Pal’s production and non-production environments.

Core Responsibilities:

  • Working as part of the Technology/DevOps team(s)
  • Administration of the production and non-production environments and supporting infrastructure
  • Configuration and management of appropriate AWS monitoring tools?
  • Problem escalation to the development team
  • Access management
  • Support of dev teams in delivering new and enhanced functionality
  • Release deployment & change management
  • Linux System Administration configuration and patch management
  • Support team in management of ISO-27001 Information Security Management System

Key Requirements:

  • Between 3-5 years of experience in a similar role
  • Bachelor’s degree or equivalent qualification
  • Ability to work as part of a team
  • Processes and Standards oriented mindset
  • Familiarity with supporting Continuous Integration and Continuous Deployment (Jenkins)
  • Familiarity with supporting Test Automation tools
  • Aptitude for problem solving (root cause analysis and debugging)
  • Ability to multi-task
  • Self-motivated
  • Key Technical Requirements
  • Experience supporting and testing large scale web-based distributed applications in a *nix environment
  • Knowledge of PHP/Laravel for application build and debugging
  • Knowledge of Android / iOS for application build and debugging
  • Knowledge and experience of Python for automating tasks and tests
  • Knowledge and experience of implementing AWS Well-Architected Principals
  • Knowledge and experience of AWS-CLI, Terraform, Ansible, Docker
  • Security-oriented approach to systems architecture

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey. We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.

If you think you’re a strong candidate for this role please email info@id-pal.com Check out the rest of the team!

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