Careers

Careers with ID-Pal (Dublin, Ireland)

READY TO JOIN A GREAT TEAM? Taking applications now for six new positions 1. Director of Operations 2. Product Manager 3. Technology Team Manager 4. Full Stack Web Developer 5. Technical Pre-sales and Support Specialist 6. Cloud and Database Administator.

identity verification


1. Director of Operations

  • ID-Pal is looking for a Director of Operations to oversee daily activities across functions such as Finance, Sales, Product, Marketing and IT.

    As the Director of Operations, your responsibilities include designing policies, overseeing the alignment of company strategy and managing the day to day business activities. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of each function of the business. Ultimately, you’ll ensure our operations run smoothly and that people and the business is productive.

    Responsibilities:

    • Working alongside and reporting directly into the CEO
    • Formulation of business strategy and designing policies that align with the overall strategy.
    • Manage contracts with customers, vendors, partners and other stakeholders
    • Evaluate risk and lead quality assurance efforts
    • Oversee expenses and budgeting to help the organization optimise costs and benefits
    • Mentor and motivate teams to achieve productivity and engagement
    • Implement efficient processes and standards and reporting KPI’s

    Requirements:

    • Proven experience of at least 5 years as Head of Operations, Operations Director or similar leadership role
    • Familiarity with several business functions including Finance, Product, Marketing, Sales & IT
    • Outstanding communication and negotiation skills
    • Commercially minded
    • An appreciation of the market in which we operate.
    • Ability to multi-task and a problem solver
    • Bachelor’s degree
    • Knowledge of data analytics and reporting
    • Good with numbers and financial planning, analytical mind
    • Excellent organizational and leadership ability

    What can ID-Pal offer you?

    ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time.We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve.An environment where you will constantly be challenged to learn and adapt as the company grows.

    Apply Here

2. Product Manager

Summary

Product at ID-Pal is focused on developing our identity verification platform to make doing business easier for our customers. By developing our industry leading authentication processes and focusing heavily on user experience, our aim is to drive growth by solving our customers problems and delivering over expectations.

Who are we looking for?

  • You have at least 2-3 years’ experience as a Product Manager/Product Owner.
  • You will have experience working across multiple teams in an organisation to deliver technically complex features.
  • You can translate business requirements into clear features and appreciate how these features fit into the overall product.
  • You can use these business requirements to design tests which ensure the development outcomes match the inputs.
  • You have strong written and verbal communication skills and enjoy using these to understand customer problems.
  • You are as comfortable quickly wireframing a new prototype as you are troubleshooting a new customers API integration.
  • You recognise the important role of research in our product, whether that be speaking directly to our customers or finding insights in datasets.

What can ID-Pal offer you?

ID-Pal is an Irish company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.

  • We can offer you complete ownership of your work and the chance to build something you are proud of.
  • The chance to work within a small team and input directly on how we grow and what we achieve.
  • An environment where you will constantly be challenged to learn and adapt as the company grows.

What we need from you?

  • Experience working in/leading a cross-functional team to deliver complex technical features.
  • The knowledge and ability to successfully work autonomously.
  • The ability to design and implement effective process within an organisation.Previous experience undertaking customer/market research.
  • An appreciation of the market in which we operate.
  • Bachelor’s degree

Apply Here


3. Technology Team Manager

ID-Pal is looking for an experienced Manager with strong technical knowledge to support the Technology team.  The Team Manager will be responsible for managing multiple teams, in multiple countries, for the management of the ID-Pal platform, and the delivery of multiple projects.

The right candidate will Security conscious, very personable and organised.  The manager will support the CTO in direction and management of multiple teams, and will empower our architects to focus on value-creating technical tasks.  The manager will be a strong communicator, and flexible in the use of new management tools such as Monday.com.  The use of Monday.com is a core requirement to support the cloud-based management and operations of the business.  The manager should be a self starter with a willingness to learn and apply new ways of working.  Scrum Master training would be highly beneficial also.

The right person will be in a position to massively increase the efficiency and effectiveness of the technology division.

Responsibilities:

  • Working as part of the Technology team, including the Product Team, “Keep it Running” (KIR) Team and Project Teams
  • Co-ordinating and managing the activities of architects, developers, product managers in multiple countries
  • Support team in management of ISO-27001 Information Security Management System
  • Working closely with the Customer Experience team to support the timely resolution of customer issues
  • Implementation and management of good Scrum-based practices
  • Ownership of the Risk, Assumptions, Issues and Decisions (RAID) Log
  • Ownership of the delivery timelines
  • Management of burndowns for delivery management
  • Working closely with the CTO and Head of Product to define and manage Technology Team Priorities

Requirements:

  • Proven experience of at least 5 years managing technology Teams
  • Extensive experience managing production systems requiring high availability and security
  • Ability to manage teams distributed across the globe
  • Strong experience of implementing Scrum as a Scrum Master
  • Self motivated
  • Strong understanding of GDPR
  • Ability to multi-task and a problem solver
  • Bachelor’sdegree
  • Knowledge of data analytics and reporting
  • Processes and Standards oriented mindset
  • Experience managing Continuous Integration and Continuous Deployment Teams
  • Experience managing Test Automation Teams
  • Experience managing System Test Teams
  • Experience managing Teams using Test Driven Development

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.

We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve.  An environment where you will constantly be challenged to learn and adapt as the company grows

Apply Here


4. Full Stack Web Developer

ID-Pal is looking for a Full Stack Web Developer to lead a team located in multiple countries managing the ID-Pal Application.  Your first responsibility will be to Information Security on the core platform, followed closely by responsibility for the stable and consistent operation of the platform.

The right candidate will be very strong developer in their own right, with an ability to set very high standards of delivery, and to mentor a team to reaching those standards.  An ability to direct others in the execution of development tasks will be key.  The developer will a process and standards driven personality, with strong experience of Test Driven Development, containerised applications, continuous integration and continuous deployment.  The developer will be responsible for managing multiple web applications running across multiple AWS services using a LEMP stack.  The application comprises a web portal, APIs for easy integration with our platform based on OpenAPI and APIs for our mobile applications.

Responsibilities:

  • Working as part of the Technology team, specifically the “Keep it Running” (KIR) Team
  • Setting technical standards and processes
  • Managing the technical activities of developers in multiple countries
  • Management of the ID-Pal Web and Database Applications
  • Secure development practices
  • Working within defined Continuous Integration and Continuous Deployment practices
  • Management of Appropriate GitHub repositories and practices
  • Definition and management of secure release processes
  • Support team in management of ISO-27001 Information Security Management System
  • Working closely with the Customer Experience team to support the timely resolution of customer issues
  • Implementation of proactive monitoring and management tools and practices for manage system stability, security and scalability

Requirements:

  • Proven experience of at least 3 years building and maintaining large scale Laravel Applications
  • Strong Vue.js experience
  • Strong knowledge and experience of implementing AWS Well-Architected Principals
  • Minimum 3 years Database Development experience using MySQL
  • Security-oriented approach to systems architecture
  • Minimum 3 years experience managing large scale production applications
  • Self motivated
  • Strong understanding of GDPR
  • Ability to multi-task and a problem solver
  • Bachelor’sdegree
  • Knowledge of data analytics and reporting
  • Ability to work as part of a team
  • Processes and Standards oriented mindset
  • Familiarity with supporting Continuous Integration and Continuous Deployment
  • Familiarity with supporting Test Automation tools
  • Familiarity with containerised deployments e.g. Docker
  • Strong Test Driven Development and Unit Testing Skills

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.  We can offer you complete ownership of your work and the chance to build something you are proud of.  The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.

Apply Here


5. Technical Pre-sales and Support Specialist

ID-Pal is looking for a Technical Pre-Sales and Support Specialist to support the Commercial and Customer Experience Teams.  The core responsibility of this role will be to ensure smooth implementations of the ID-Pal system by supporting our customers in defining their solutions during the sales process, and helping to guide them post-sale in any technical queries they may have for implementation.

The right candidate will be a very personable technical resource, who enjoys defining solutions and loves problem solving.  The Specialist will work closely with the commercial team during sales processes to refine customer requirements, and propose the optimal integrations possible for them with the very flexible, and fast-to-integrate ID-Pal platform.  They will support the team in responding to Requests For Proposal (RFPs) including extensive Information Security Questionaires.  Once Customers are implementing, they will work closely with the Customer Experience team to ensure fast and effective roll-outs.  They will work with the Customer Experience team to help define and refine issues as customer problems are reported and will therefore help to increase the effectiveness of the Technology Team in delivery fast and effective fixes.

Ultimately this person will be responsible for ensure that all ID-Pal customers get effective implementations, fast.

Responsibilities:

  • Working as part of the Commercial team
  • Definition of Solutions during Sales Processes
  • Response to Technical and Information Security Questionaires for RFPs
  • Support of implementation questions during roll-out
  • Support of the Customer Experience team for definition and refinment of customer issues
  • Support team in management of ISO-27001 Information Security Management System

Requirements:

  • Proven experience of at least 3 years working with Cloud-based solutions
  • Strong knowledge and skills integrating APIs and SDKs
  • Great documentation and communication skills
  • Ability to work flexibly on multiple assignement
  • Security-oriented approach to systems architecture
  • Self motivated
  • Strong understanding of GDPR
  • Bachelor’sdegree
  • Ability to work as part of a team
  • Processes and Standards oriented mindset
  • Strong love of problem solving

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.  We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.

Apply Here


6. Cloud and Database Administator

 ID-Pal is looking for a Cloud and Database Administrator to maange our Amazon AWS-based core application running on LEMP stack.

As the Cloud and Database administrator, you will manage the setup, monitoring and maintenance of a mature AWS setup split across multiple regions, with a massive level of redundancy and failover functionality.  As a platform managing significant amount of Personally Identifiable Information, Information Security will be your top priority, as well as evolving out platform to manage ever-increasing volumes of data throughput.  An ability to understand how the database structure and load interacts with choosing appropriate cloud components will be key to your role in the fast-growing environment.

Ultimately, you’ll ensure the secure, stable and performant running of the ID-Pal application.

Responsibilities:

  • Working as part of the Technology team
  • Managing the Production and non-production AWS environments including, but not limited to S3, KMS, CloudHSM, EC2, RDS, CloudWatch and Cloudtrail
  • Administration of the Production and non-production MySQL Databases
  • Support of project teams in delivering new and enhanced functionality
  • Continuous monitoring and improvement of the AWS Setup
  • Release, configuration and patch management of Ubuntu servers
  • Access management
  • Configuration and management of appropriate monitoring tools
  • Support team in management of ISO-27001 Information Security Management System
  • Direction of AWS, security and development team members in managing AWS platform and Database
  • Implement efficient processes and standards and reporting KPI’s

Requirements:

  • Proven experience of at least 3 years building and maintaining large scale AWS platforms
  • Strong knowledge and experience of implementing AWS Well-Architected Principals
  • Minimum 3 years Database Administration experience using MySQL
  • Security-oriented approach to systems architecture
  • Minimum 3 years experience managing large scale production applications
  • Self motivated
  • Strong understanding of GDPR
  • Ability to multi-task and a problem solver
  • Bachelor’sdegree
  • Knowledge of data analytics and reporting
  • Ability to work as part of a team
  • Processes and Standards oriented mindset
  • Familiarity with supporting Continuous Integration and Continuous Deployment
  • Familiarity with supporting Test Automation tools
  • Familiarity with containerised deployments e.g. Docker

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.

We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve.  An environment where you will constantly be challenged to learn and adapt as the company grows

Apply Here


Find out more about the company, awards, media, etc. – read our Blog at https://www.id-pal.com/media/

About ID-Pal

ID-Pal is an off-the-shelf, end-to-end KYC solution. We enable businesses to verify the identity of their customers simply, securely and conveniently. Using advanced mobile technologies, ID-Pal reduces the cost and risk associated with customer onboarding whilst removing friction from the user experience. It’s easier, faster, more cost-effective and more reliable than either manual processing or building a custom solution.

With ID-Pal, businesses can onboard their customers either in-person or remotely in a matter of minutes.

#customeronboarding #identityverification #KYC #GDPR #AML #digitaltransformation


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