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Senior DevOps Engineer

At ID-Pal we are focused on providing our customers and their clients with a Simple, Secure and Convenient way to verify their customers identity.

We are looking for a Senior DevOps Engineer to join the DevOps team. The core responsibilities of the role will be working in support of our AWS-based core application running on a LEMP stack. As the Senior DevOps Engineer, you will continuously improve the monitoring, maintenance and performance of our production and non-production environments. As a platform Processing a significant amount of Personal Data, Information Security will be a top priority. This is in addition to helping to evolve our platform to manage ever-increasing volumes of data throughput.

Ultimately, you’ll contribute to delivery of a secure and stable platform as well as ensuring ongoing availability of ID-Pal’s production and non-production environments.

Core Responsibilities:

Working as part of the Technology/DevOps team(s)
Administration of the production and non-production environments and supporting infrastructure
Configuration and management of appropriate AWS monitoring tools?
Problem escalation to the development team
Access management
Support of dev teams in delivering new and enhanced functionality
Release deployment & change management
Linux System Administration configuration and patch management
Support team in management of ISO-27001 Information Security Management System

Key Requirements:

Between 3-5 years of experience in a similar role
Bachelor’s degree or equivalent qualification
Ability to work as part of a team
Processes and Standards oriented mindset
Familiarity with supporting Continuous Integration and Continuous Deployment (Jenkins)
Familiarity with supporting Test Automation tools
Aptitude for problem solving (root cause analysis and debugging)
Ability to multi-task
Self-motivated
Key Technical Requirements
Experience supporting and testing large scale web-based distributed applications in a *nix environment
Knowledge of PHP/Laravel for application build and debugging
Knowledge of Android / iOS for application build and debugging
Knowledge and experience of Python for automating tasks and tests
Knowledge and experience of implementing AWS Well-Architected Principals
Knowledge and experience of AWS-CLI, Terraform, Ansible, Docker
Security-oriented approach to systems architecture

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey. We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.


If you think you’re a strong candidate for this role please apply on LinkedIn


Check out the rest of the team !


Technical Account Manager

ID-Pal is looking for a Technical Account Manager to support the Commercial and Customer Experience Teams.  The core responsibility of this role will be to ensure smooth implementations of the ID-Pal system by supporting our customers in defining their solutions during the sales process, and helping to guide them post-sale in any technical queries they may have for implementation.

The right candidate will be a very personable technical resource, who enjoys defining solutions and loves problem solving.  The Account Manager will work closely with the commercial team during sales processes to refine customer requirements, and propose the optimal integrations possible for them with the very flexible, and fast-to-integrate ID-Pal platform.  They will support the team in responding to Requests For Proposal (RFPs) including extensive Information Security Questionaires.  Once Customers are implementing, they will work closely with the Customer Experience Team to ensure fast and effective roll-outs.  They will work with the Customer Experience team to help define and refine issues as customer problems are reported and will therefore help to increase the effectiveness of the Technology Team in delivery fast and effective fixes.

Ultimately this person will be responsible for ensure that all ID-Pal customers get effective implementations, fast.

Responsibilities:

  • Working as part of the Commercial team
  • Definition of Solutions during Sales Processes
  • Response to Technical and Information Security Questionaires for RFPs
  • Support of implementation questions during roll-out
  • Support of the Customer Experience team for definition and refinment of customer issues
  • Support team in management of ISO-27001 Information Security Management System

Requirements:

  • Proven experience of at least 3 years working with Cloud-based solutions
  • Strong knowledge and skills integrating APIs and SDKs
  • Great documentation and communication skills
  • Ability to work flexibly on multiple assignement
  • Security-oriented approach to systems architecture
  • Self motivated
  • Strong understanding of GDPR
  • Bachelor’sdegree
  • Ability to work as part of a team
  • Processes and Standards oriented mindset
  • Strong love of problem solving

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.  We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.


If you think you’re a strong candidate for this role please apply here.


Check out the rest of the team !


Technical QA

Job Description

At ID-Pal we are focused on providing our customers and their clients with a Simple, Secure and Convenient way to verify their customers identity. By perfecting our industry leading authentication processes and focusing heavily on user experience, our aim is to drive growth by solving our customers problems and delivering over expectations.

We are looking for a Quality Assurance (QA) to join the team in ID-Pal and will report into the Head of Product.   This role will play key part in our success by driving the high standards in what we develop.

Core Responsibilities:

  • Create test plans and test cases for all stages of the testing process: system testing, regression testing, acceptance testing.
  • Own the testing process throughout the software development life cycle, from requirements review through to release.
  • Work cross functionally with multiple teams in the organization,who are delivering technically complex features.
  • Should the opportunity arise, be capable of building the QA function in ID-Pal.
  • Deliver large, business critical applications in a dynamic environment.
  • Accountable for all phases of testing – Component Integration, UAT, Performance, Functional and Non Functional:
    • Test Estimation and Planning
    • Test Preparation
    • Test Execution
    • Defect Management
    • Reporting to Senior Management
  • Facilitation of UAT workshops

Key Requirements

  • You have at least 2-3years of experience as a Quality Assurance Manager/Engineer writing and executing test plans.
  • Practical knowledge of the different testing techniques, such as manual testing, automated testing, test driven development strategies.
  • Proven experience of delivering large business critical applications in a dynamic environment
  • Experience writing Functional/Non Functional and Integration test plans and test cases for web and mobiles based Solutions
  • Hands-on testing experience in a continuous Integration/Delivery/DevOps environment supporting weekly or daily production deployments.
  • Experience working in an Agile Environment
  • Experience with bug tracking, monitoring and traceability from discovery through to resolution.
  • Strong understanding: of SDLC (Software Development Life Cycle)
  • Testing Knowledge of HTTP & RESTful API’s (using Postman), Android & iOS and Web Applications
  • Experience with issue scoping, reproduction, and root cause analysis

NOTE: THIS IS A PRIMARILY REMOTE ROLE, BASED IN IRELAND

What can ID-Pal offer you?

ID-Pal is an Irish Award-Winning Identity Verification company which has achieved rapid growth within a short space of time. We are proud of our achievements so far but have much bigger plans and are looking for people who want to be part of that journey.  We can offer you complete ownership of your work and the chance to build something you are proud of. The chance to work within a small team and input directly on how we grow and what we achieve. An environment where you will constantly be challenged to learn and adapt as the company grows.


If you think you’re a strong candidate for this role please apply here.


Check out the rest of the team !

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