How Does ID-Pal Work?
Our experience of working with the team in ID-Pal was 100% positive. Our ask was very clear, in that we required a more efficient, effective and secure KYC process, supported by a client-friendly cloud-based application. ID-Pal has proven itself to be an agile, yet fully compliant partner, evidenced by BDO Ireland's seamless adoption across all departments.
From the beginning the demonstration showed how quick and simple the process is for the Parfrey Murphy team to use we didn’t have to be technical experts to manage it.
Using a platform that provides seamless KYC verification for individuals in our major jurisdictions is an important component to efficient and effective client on-boarding. ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.
"Sent in a query and was resolved within the hour, Tom was a pleasure to deal with and would definitely recommended ID-Pal as a secure network for KYC purposes"
“ID-Pal has helped us streamline our KYC process, we work on an international basis needing to collect client data from all over the world. ID-Pal has made this possible in an easy and professional way whilst offering additional verification checks to add the extra layer of security!”
“Excellent system, very user friendly for both the admins and end users. The team are extremely helpful providing clear and concise training and lots of follow ups to ensure we are happy. Takes the pressure and hassle off us with KYC. Highly recommend”
"Our goal was to deliver a seamless member experience for remote onboarding while strengthening the process across our branch network. ID-Pal has enabled us to drive member conversion rates while preventing fraud at source with a solution that was easy to deploy and great value for the business."
How Does ID-Pal Optimise the Identity Verification Process?
Seamless Customer Experience
With ID-Pal’s Identity Verification solution, customers securely submit their Identity information in less than 60 seconds via the app that won Best Customer Facing Experience.
Streamlined Review and Approval Process
Customer’s identity information is securely submitted to a unique web portal where it is subjected to a rigorous suite of biometric, document and database checks to verify that the person is who they say they are. A comprehensive Customer Due Diligence (CDD) report is instantly generated to create a robust audit trail.
What Makes ID-Pal Better?
ID-Pal is a 3rd generation, technology-first Identity Verification solution. The platform leverages industry-leading technologies to run multi-layered biometric, document and database checks, delivering robust compliance and real-time identity verification - without relying on manual input, which is subject to human error, time delays and risks data flight.
- Meet AML and KYC compliance requirements without the hassle
- Protect your business from fraud with multi-layered biometric, document and database checks
- Industry-leading accuracy provides peace of mind that your customer is who they say they are
- Client Due Diligence (CDD) Report generated for an instant audit trail
Seamless User Experience
- Real-time identity verification means no waiting, for the customer or the business
- The ID-Pal app is so simple and intuitive it won Best Customer-Facing Experience
- Customers can securely capture and submit their identity information in seconds
- The unique business portal streamlines the review and approval process
- ID-Pal provides pre-built business transformation in a day
- GO live with a fully branded and configured solution, no technical resources required
- Available off-the-shelf, or as an API/SDK that can seamlessly integrate with existing business processes
- Real-time decisioning and smart exceptions-handling drive back-office efficiencies
- A truly global solution, ID-Pal covers more than 200 jurisdictions
- Verifies more than 6500 Identity Documents
- Provides enhanced verification through 200 address data sources
- Allows easy app customisation for different jurisdictional requirements
ID-Pal’s mission is to make it as simple as possible for businesses to establish trust with their
customers. We know that security and compliance are critical factors in forging this trust.