Salesforce Integration

Integrate ID-Pal with Salesforce

Integrate ID-Pal with your Salesforce org in minutes. Enjoy one-click configuration and same-day SaaS deployment to start verifying identities in real-time.

ID-Pal Salesforce Integration
The Benefits

Our dedicated Salesforce integration allows your business to go live with ID-Pal in minutes. Verify identities and review submission results within your Salesforce account and any Salesforce Cloud.

1-Click Configuration

Easily tailor the identity verification journey to fit your business needs. With just a click, customise branding and screening criteria.

Advanced Security

Our platform is ISO 27001 and 9001 certified, using iBeta PAD Level 2 biometrics and NIST compliant document verification.

Intuitive UI

Transform customer onboarding with our award-winning user journey. Verify an individual seamlessly on any device.
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ID-Pal Salesforce Integration
How it works

Issue a link in Salesforce

Administrators can login and click on Send Link in a Customer’s Contact Record.

Customer Link Received

Your customer receives a link to start the process of uploading documents requested.

Real-time Identity Verification

Biometric, document and database checks verify the identity and address documents.

Automatic Audit Trail

A Customer Due Diligence report is generated of all the checks performed and their outcomes for a robust audit trail.

Key Features

Key Features of ID-Pal’s Salesforce Integration for Efficient Identity Verification

1. Built-in Link Tracking

Clearly track the status of customer submissions at all times for efficient communication and faster onboarding.

2. Real-time Decisioning

Generate an instant CDD report for submissions that pass all the required checks.

3. Omni-Channel

Verify identities in-person or online to standardise your regulatory compliance across all channels.

4. Exceptions Handling

Smart workflows ensure that exceptions are diverted and standard submissions flow through a seamless journey.

5. Built-in Remediation

Request alternative or up-to-date documents with a simple push notification.

6. Control Access

Easily set up admin and user profiles to provide different staff with different access and privilege levels.

Fully certified and industry accredited

Case Studies

Learn how our customers prevent fraud and simplify compliance

Helping Open Banking to set the standard for securely managing customer financial data
Modern identity verification to prevent fraud across 700+ credit unions
Eliminating 'ghost students' and ensuring seamless Salesforce integration

Request a Demo

Have more questions? We’re here to help! Get in touch to find out more about our Identity Verification solutions.

100% AI-Powered

Real-Time Verification

Zero Access to Customer Data

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Salesforce Integration FAQs

How quickly can I start using the ID-Pal Salesforce integration?

ID-Pal seamlessly integrates with Salesforce in five minutes, allowing you to streamline your identification verification process. With our user-friendly interface and robust features, you can easily capture customer data and securely store it in your Salesforce account.

Integrating ID-Pal with Salesforce provides numerous benefits, such as reducing manual data entry, improving data accuracy, and enhancing overall productivity. By automating the verification process, you can save time and resources, allowing your team to focus on more important tasks.

Most importantly, you are not faced with the challenge of a lengthy, and costly, digitial transformation project. Our platform is pre-built with all our features ready to go, just select what you need.

Absolutely! ID-Pal offers customisation options to meet the unique requirements of your business. From branding and design configuration to tailored verification workflows, our team can work with you to create a solution that aligns with your specific needs and objectives.

Depending on the features you need, our pricing is fair and includes a host of premium features as standard. Get in touch with sales@id-pal.com or explore the integration here.

Find out how we can help your business grow