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‘Because this solution was designed for and with credit unions, it has performed incredibly well and the volumes we have seen coming through really helps us to meet our strategic objectives for Member and loan growth’ – Gerry McConville, CEO Capital Credit Union
Key Challenges Facing Irish Credit Unions
- Covid has changed the way we do business
- Aging membership base
- IT costs increasing, falling ROA
Top Constraints on Credit Union Developments
- Technology for service delivery
- Attracting and retaining young members
The Solution – Designed for Credit Unions
- Designed with the end user in mind
- Partner with industry leaders like ID-Pal
- Lower IT costs and compliance effort
‘We were impressed with the speed with which the ID-Pal solution was live. We were set up within days, with no effort from our technology resources’ – Brendan Synnott, CEO First Tech Credit Union
The Solution Includes:
- Digital Marketing
- Online Member Onboarding
- Seamless integration from online forms to ID-Pal mobile app process
- App customisable to any customer type and associated ID&V requirements
Case Studies
Capital Credit Union
- Business Objective: Onboard new members and reactive dormant members
- Community Credit Union
- Banking Platform: Wellington
- Results:
- 431 new members onboarded
- 176 dormant members reactivated
First Tech Credit Union
- Business Objective: Onboard new members
- Industrial Credit Union
- Banking Platform: Progress
- Results:
- Monthly new members onboarded increased from 4 to 60
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See how we can help your business.
[contact-form-7 id=”17219″ title=”Growth Through Customer Onboarding – Download the use case contact form”]
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