ID-Pal Limited
Accessibility Statement
ID-Pal is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status:
Our website is partially conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
ID-Pal takes the following measures to ensure accessibility:
- Include accessibility as part of our design and development process.
- Regularly test for and fix accessibility issues.
- Assign clear accessibility targets and responsibilities.
- Maintaining an Avg. Accessibility score of 96% on the website.
- Provide accessibility training to staff. We welcome your feedback on the accessibility of our site.
- Please let us know if you encounter accessibility barriers:
- Email: support@id-pal.com
- Phone: (01) 556 3225
- Postal Address: 145 Pearse Street, Dublin 2, D02 CP08.
Assessment approach:
We assessed the accessibility of our platform and public website through internal evaluation and third party tools (Google Lighthouse, axe DevTools).
Ongoing audits are scheduled periodically.
Limitations and Alternatives:
Despite our best efforts, some content may not be fully accessible. If you need assistance, please contact us using the information above.
Certain accessibility features are currently under review due to a documented assessment of disproportionate burden. ID-Pal remains committed to improving accessibility over time.
Date of Statement: 23 June 2025
Next Date of Review: 23 June 2026