Cookie Information Notice

This is an Information Notice in relation to the cookies that are used on the website of ID-Pal –  ID-Pal Limited are the data controller under data protection law.

What are cookies and why do we use them?

Cookies are small text files which may be stored on your computer, tablet or mobile device to store or retrieve information related to a website you visit. There are different types of cookies which have different purposes and last for different periods of time. Strictly necessary cookies do not require your consent while all other categories do. 

Some cookies are placed by ID-Pal (known as ‘First party cookies’) while others are placed by third parties because we use their service on our website eg Hubspot or Hotjar (‘Third Party cookies’). 

Cookies can remain on your computer/device only for the duration of your browsing session  ie once you close your browser, not necessarily when you leave the ID-Pal website. After your browsing session, these cookies are erased (known as ‘session cookies’). Alternatively, cookies can remain on your computer or device after your browsing session has ceased (known as ‘persistent cookies’).

We use cookies to:

  • Record your cookie preferences
  • Enable website to work efficiently 
  • Allow you watch videos on our site
  • Link your contact request to our Hubspot account

We have placed links to our Twitter account and our LinkedIn page on the website and as a result of this, Twitter and LinkedIn set cookies which can track/target you.

What kind of information do cookies collect? 

We receive the following types of information about you through the cookies we use

  • Cookie browser data: cookie identifiers, time/date, pages viewed, whether and to which cookies you have consented; 
  • Device data: device type, screen resolution, operating system version, browser information like its version and basic settings; 
  • Log data: Time and duration of usage of the website and search data; 
  • Location data: Data about your country & county of access as proclaimed by your device; 
  • Analytical data: Data about your usage of the website 
  • In some cases your IP address

Is this information transferred outside the EEA? 

Yes, such information is transferred to the USA by the hosts and the transfer is based on EU approved standard contractual clauses, as permitted under Article 46 of the GDPR.

How long does my consent last? 

Your consent will last for 6 months from the date you last provide it to us using the cookie tool on the Website. After this period, the cookie tool will automatically treat your consent as withdrawn and request it again. 

You can however, change your cookie setting at any time, by clicking  on the “Manage Cookies” button at the bottom of each page on the website.

In addition you can block or delete cookies in your browser, usually found in a settings or preferences tab in your browser.

Cookie Categories used on this website

  1. Strictly Necessary Cookies

These are necessary cookies to make our website usable by enabling basic functions such as page navigation, preservation of user session, cookie consent management. The website cannot function properly without these cookies so you cannot switch these off in the preference centre.

  1. Functional Cookies

These are cookies either set by us or by third parties which enable certain services to be delivered or enhanced functionality to be provided on the website. We ask for your consent to enable these cookies.

  1. Analytical Cookies

These cookies help us to improve our website by collecting and reporting information on how people use our website eg most popular pages, duration of visits, number of visitors. These cookies collect information in a way that does not directly identify anyone.  We ask for your consent to enable these cookies. If you do not allow these cookies we will not know when you have visited our website and will not be able to analyse its effectiveness.

  1. Tracking 

These are set through our website by ourselves and third parties whose services we have incorporated onto our website.  They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites.  If you do not allow these cookies, you should experience less targeted advertising.  

Cookies on this website

Category Name Party Third Party name Purpose Duration
Strictly necessary OptanonConsent First This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. 6 months
OptanonAlertBoxClosed First This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. 6 months
_cfduid Third Used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.  30 days
__zlcmid Third Live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits. 365 days
Analytical  _gat 



First These are cookies set when using Google Analytics to understand visits to a website

Used to throttle the request rate 

Used to distinguish visitors 

Used to distinguish visitors 

1 minute

2 years

24 hours





First These are cookies set as we have integrated Hubspot onto our website for the contact us functionality.

Keeps track of sessions

Keeps track of visitors

Determines if visitor restarts their browser

This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.

It contains an opaque GUID to represent the current visitor.

30 minutes

13 months


13 months






First Hotjar provides behavioural analysis  of visitors to our website  and they set various cookies.

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

1 year

365 days

30 minutes

30 minutes


Tracking  awxxx First Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. 1 year
vuid Third We use Vimeo to embed videos on our website and they set this tracking cookie 2 years



Third We show YouTube videos on the website and these cookies are set when you press play. 

Used to collects user data through videos embedded in our website which can be aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

This cookie is set by YouTube to track views of embedded videos.

This cookie is used as a unique identifier to track viewing of videos.












Third We provide a link to our LinkedIn page  and LinkedIn set the following cookies:

Language preference

Used for routing to data centre

Secure Browser Cookie

Used to ensure there is correct SameSite attribute for all cookies in that browser

LinkedIn Ads ID syncing

Used to identify LinkedIn members for advertising


1 day

2 years

1 year

30 days

30 days

90 days


Test cookie

Third Used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user.

Test for cookie setting permissions in user’s browser

2 years

1 day

NID Third Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. 6 months
sc_anoymous_id Third This cookie is set by Soundcloud and the data that is collected through its services can be used for profiling and targeted advertising. 10 years
__widgetsettings We have integrated the Twitter widget on our Website. When accessing a website where the Widget is placed, automatically a connection is made to the servers of Twitter. uses the data to tailor content for you based on your visits to third-party websites, and may give suggestions for people to follow on Twitter, if you have a Twitter account. session
Functional  rc::a



Third These cookies are set when  Google reCaptcha ie embedded on a website to differentiate humans from bots Persistent



_cfduid Third  various Hubspot sites:

Cookies set by Cloudfare on behalf of Hubspot. Used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. 

We have a link to this website and this Cloudfare cookie is set  to speed up page load times, as set out above.

30 days 





Third These cookies remember your preferences when you play a video session



Please contact our DPO at [email protected].


You have the right to make a complaint at any time to the Data Protection Commission (“DPC”), the Irish supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the DPC so please contact us in the first instance.

Changes to this Notice 

We will change this Notice up to date as we continue to develop our website.  This version of the Cookie Notice was last updated in October 2020.


United Kingdom