Credit Unions


Automatically verify a members’ identity and address in real time, while performing OCAF Screening in parallel.

ID-Pal > Industries > Credit Unions US

Benefits of ID-Pal for Credit Unions

Robust Compliance

Stay audit ready using ID-Pal for identity verification of new members. A comprehensive Customer Due Diligence report is generated per submission.

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Omni-Channel Onboarding

Capture, verify and securely store identity verification data from any point of onboarding to align offline and digital channels.

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Real-Time Verification

Onboard members in real time for increased conversions and drive growth through acquisition. Customise the onboarding journey in seconds.

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Digital Identity Verification

ID-Pal offers Credit Unions an easy to implement out-of-the-box solution to support the digital transformation of their members’ onboarding process, ensuring a smooth member journey while proactively preventing fraud.

The seamless onboarding of members is delivered via an award-winning branded user experience, whether in-person in a branch, or remotely online.

Effortless to Implement

Same-day deployment with every aspect of the front-end user experience and back-end business process customisable in one click.


  • Setup in minutes
  • Front and back-end ready
  • Customise in seconds


  • Integrate into existing systems
  • Prebuilt solutions, ready to deploy
  • Tailor to your business needs

Salesforce Integration

  • Go live in minutes
  • Integrate directly from your account
  • Compatible with all Salesforce Clouds

Certified and Industry Accredited


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Explore the additional features available that simplify compliance and offer robust fraud prevention.

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Have more questions? We’re here to help! Get in touch to find out more about our Identity Verification solutions.

Identity Verification for Credit Unions FAQs

Why is Identity Verification Important for Credit Unions?
Identity verification is paramount for credit unions to safeguard against fraud, ensure compliance with regulatory standards, and build trust with members. It’s a critical component in preventing identity theft and financial crimes, such as money laundering. By implementing robust identity verification processes, credit unions can enhance the security of their operations and member transactions, meeting KYC (Know Your Customer) and the Office of Foreign Assets Control (OFAC) requirements. This not only protects the financial integrity of the credit union but also reinforces the trust and confidence of its members in the institution’s ability to secure their assets and personal information.

Our identity verification solution is designed to meet the unique needs of credit unions, offering a secure, efficient, and member-friendly verification process. By integrating advanced technologies such as biometric analysis and real-time data checks, we provide credit unions with the ability to quickly verify the identities of new and existing members while ensuring compliance with OFAC and KYC regulations. Our solution minimises the potential for fraudulent activities, streamlines member onboarding, and enhances the overall member experience by reducing wait times and manual errors. Additionally, our scalable solution can be easily adapted as your credit union grows or as regulatory requirements evolve.

Integration of our identity verification solution into credit union systems is straightforward and seamless, designed to minimise disruption to existing operations. Our solution comes with comprehensive API and SDK support, enabling easy integration with your credit union’s current banking and customer management systems. We provide full technical support and documentation to ensure a smooth transition, allowing credit unions to enhance their identity verification processes without significant IT overhead or extensive training requirements. This ease of integration means credit unions can quickly benefit from improved security, efficiency, and regulatory compliance.

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