Robert O’Farrell is our
CTO and not only does he know our platform inside-out but he’s the brains behind a number of features that make our platform unique and more user-friendly than any other solution on the market.
We decided to have a fireside chat with him – asking him to consider what technology managers making
required procurement decisions need to know about
ID-Pal.
“When it comes to
choosing an identity solution for your company, it’s very easy to get bogged down in comparing features, but features only tell you 10% of the problem. There are a lot of companies who will offer you an Identity Validation tool, a Facial Comparison Tool, all of the other aspects that are involved in a system like this, but what they don’t offer is the
entire user experience and
business process that we include.”
After careful consideration, I’ve selected the
top 4 advantages we can offer a business which needs an
Identity Verification solution.
1. Lower Ownership Cost
There’s an
absolutely massive impact on the total cost of ownership with the
ID-Pal approach.
Looking at our
competitors’ models, businesses are required to build the mobile app, take on the cost of maintaining it, as well as the cost of servers for hosting it. Also if you need to adapt the app for a
future change in the business this will mean an extra cost for your business. The
ID-Pal platform includes a significant number of use cases, and enhancements requested by our customers, these are included free.
Competitors Provide Toolkits – We Provide a
Complete Solution, and with the
ID-Pal monthly subscription,
upgrades are included.
2. Seamless User Experience
We have spent several years putting together a
very seamless user experience, based on testing
multiple use cases across dozens of companies, so there’s lots of
fine tuning based on how somebody interacts with our App – e.g. We used to call our
Liveness Test a ‘Selfie’, but we found that some people were making duck faces at the camera, which interferes with your facial comparison results. Our overall
UX (User Experience) has been thoroughly adapted and improved with this type of consideration.
Also, our
ID-Pal App includes
feedback mechanisms to help the user with issues like glare, blurriness, or helping to keep your ID perfectly in frame – we include all of these issues in our
end-to-end user experience.
3. Ease of Integration
Nobody else builds integration this way. Our
full end-to-end SaaS solution, enables you to start onboarding customers within minutes.
Our unique approach allows you to
completely integrate ID-Pal’s industry leading
UX and processes with
your business process while still providing all the benefits of
SaaS.
Using a
mobile app and
web portal, identity information is seamlessly and securely captured, verified and stored.
Larger organisations may require varying degrees of integration, such as a requirement to integrate their data into existing
CRM systems, and our platform also provides this integration.
All of the above advantages
scale up significantly as you integrate
ID-Pal with an already existing platform such as
Salesforce or
Temenos, who are
ID-Pal partners.
Three Points of Integration
- End Point API (Application Programming Interface) allows your systems to talk to ours.
- Simplified SDK (Software Development Kit) allows you to embed our Mobile App within any Mobile App of your own, within approximately 24 hours.
- Validation Screen Embedding – allows you to house the validation process within any system.
These three
points of integration allow you, within a few days, to have us completely integrated within your end-to-end
business process.
ADDITIONAL INCLUDED FACTORS
1. Automated address checking
2. Adding PEPS (Politically Exposed Persons) and Sanctions
3. Database Checking
4. De-Risking The Project
Within the
Fortune 500 the average budget overrun within the last 5 years was
187% – by using a solution like
ID-Pal you are removing this risk because the platform is built and proven.
Already we have users in multiple countries using
ID-Pal, and we are constantly improving how
ID-Pal integrates with
existing business systems.
Please feel free to
contact me for more details, if you need clarification on any of these points.
Call us today on
+353 (0)1 556 3225 for a
demonstration of the
ID-Pal platform, and let us help you save time and money on compliance.
