Robert O’Farrell is our CTO and not only does he know our platform inside-out but he’s the brains behind a number of features that make our platform unique and more user-friendly than any other solution on the market.

We decided to have a fireside chat with him – asking him to consider what technology managers making required procurement decisions need to know about ID-Pal.

“When it comes to choosing an identity solution for your company, it’s very easy to get bogged down in comparing features, but features only tell you 10% of the problem. There are a lot of companies who will offer you an Identity Validation tool, a Facial Comparison Tool, all of the other aspects that are involved in a system like this, but what they don’t offer is the entire user experience and business process that we include.”

After careful consideration, I’ve selected the top 4 advantages we can offer a business which needs an Identity Verification solution.

1. Lower Ownership Cost

There’s an absolutely massive impact on the total cost of ownership with the ID-Pal approach.

Looking at our competitors’ models, businesses are required to build the mobile app, take on the cost of maintaining it, as well as the cost of servers for hosting it. Also if you need to adapt the app for a future change in the business this will mean an extra cost for your business. The ID-Pal platform includes a significant number of use cases, and enhancements requested by our customers, these are included free.

Competitors Provide Toolkits – We Provide a Complete Solution, and with the ID-Pal monthly subscription, upgrades are included.

2. Seamless User Experience

We have spent several years putting together a very seamless user experience, based on testing multiple use cases across dozens of companies, so there’s lots of fine tuning based on how somebody interacts with our App – e.g. We used to call our Liveness Test a ‘Selfie’, but we found that some people were making duck faces at the camera, which interferes with your facial comparison results. Our overall UX (User Experience) has been thoroughly adapted and improved with this type of consideration.

Also, our ID-Pal App includes feedback mechanisms to help the user with issues like glare, blurriness, or helping to keep your ID perfectly in frame – we include all of these issues in our end-to-end user experience.

3. Ease of Integration

Nobody else builds integration this way. Our full end-to-end SaaS solution, enables you to start onboarding customers within minutes.

Our unique approach allows you to completely integrate ID-Pal’s industry leading UX and processes with your business process while still providing all the benefits of SaaS.

Using a mobile app and web portal, identity information is seamlessly and securely captured, verified and stored.Larger organisations may require varying degrees of integration, such as a requirement to integrate their data into existing CRM systems, and our platform also provides this integration.

All of the above advantages scale up significantly as you integrate ID-Pal with an already existing platform such as Salesforce or Temenos, who are ID-Pal partners.

Three Points of Integration  

1. End Point API (Application Programming Interface) allows your systems to talk to ours.
2. Simplified SDK (Software Development Kit) allows you to embed our Mobile App within any Mobile App of your own, within approximately 24 hours.
3. Validation Screen Embedding – allows you to house the validation process within any system.

These three points of integration allow you, within a few days, to have us completely integrated within your end-to-end business process.

ADDITIONAL INCLUDED FACTORS
1. Automated address checking
2. Adding PEPS (Politically Exposed Persons) and Sanctions
3. Database Checking

4. De-Risking The Project

Within the Fortune 500 the average budget overrun within the last 5 years was 187% – by using a solution like ID-Pal you are removing this risk because the platform is built and proven.

Already we have users in multiple countries using ID-Pal, and we are constantly improving how ID-Pal integrates with existing business systems.

Please feel free to contact me for more details, if you need clarification on any of these points.

Call us today on +353 (0)1 556 3225 for a demonstration of the ID-Pal platform, and let us help you save time and money on compliance.

 

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