By offering a journey that is fast and efficient, customers are onboarded sooner. Smart decisioning and automated workflows allow you to design a custom journey for exceptional cases.
The solution is ideal for multi-office or broker model when approval is needed from multiple parties and high-volume customer onboarding. Head office verifies and approves in seconds.
Designed for seamless integration, ID-Pal is the ideal identity verification solution for insurance firms and brokers looking for an out-of-the-box option that is compliant with AML and KYC regulation, automates their audit trail and enhances overall data security and fraud prevention across their organisation.
The platform can be adjusted in seconds, using its omni-channel build. From online onboarding to in-person, backbook remediation to deploying a multi-office model or broker model, talk to our team about the solution you need.
Identity Document Verification
ID-Pal performs up to 70 technical checks per document, to ensure authenticity and confidently reject suspicious submissions. Our multi-layered identity verification process then verifies the facial image present.
Unburden your team from the challenge of manual identity verification. Our cutting-edge facial matching technology instantly confirms that the face in a submitted ID matches the person present. A 50-point biometric facial comparison maps features as part of our identity verification process.
Liveness Checks confirm a real, live person is completing your identity verification process. ID-Pal Liveness Testing instantly assesses micro-variations in fraudulent techniques. This is why our Liveness Testing technology is independently certified to prevent the latest presentation attacks.
Reduce customer onboarding times with Address E-Verification. ID-Pal verifies an individual’s Name and Address against multiple databases during onboarding, ensuring one clear Full Address Match & removing the need for Proof of Address.
Add an additional layer of fraud prevention to your plan. Screen individuals in real-time against global PEPs and Sanctions lists. Perform Adverse Media checks across live sources and easily enroll individuals for periodic risk screening and Ongoing Monitoring.
Match a customer’s validated data against over 160+ trusted data sources to verify an address in real-time automatically, as an additional verification and fraud prevention layer.
Screen individuals in real-time against global PEPs and Sanctions lists. Perform Adverse Media checks across live sources and easily enroll individuals for periodic risk screening and Ongoing Monitoring.
Why is Identity Verification a Must-Have for the Insurance Industry?
Identity verification is critical for insurance companies and brokers for fraud prevention, regulatory compliance, and customer trust.
By accurately verifying the identities of policy applicants and claimants, insurers can significantly reduce the risk of fraudulent claims and identity theft. This process not only safeguards the company’s assets but also ensures adherence to stringent industry regulations, meeting KYC (Know Your Customer) and anti-money laundering (AML) requirements. Moreover, implementing a robust identity verification system enhances the customer onboarding experience, providing a seamless and secure process that builds client confidence.
In an era where digital onboarding and working online with a company are the norm, offering a reliable verification method positions your company as a trustworthy and forward-thinking entity in the insurance market.
What makes ID-Pal the ideal Identity Verification Solution for Insurance Companies?
ID-Pal is tailored specifically for the unique needs of the insurance sector, offering simple, secure and convenient identity verification. We understand the challenges insurance companies and brokers face, including the need for customer due diligence and robust compliance with evolving regulatory requirements.
Our solution leverages advanced technologies, such as artificial intelligence (AI) and biometric verification, to provide real-time identity verification. This enables insurers to quickly validate customer identities with high accuracy, reducing the risk of fraud and streamlining the claims process. Applicants gets decisions right away on, which eases up the operational demands for your team and makes onboarding faster. Additionally, our system is designed to be easily integrated into existing workflows especially via our out-of-the-box solution or our Salesforce integration.
With our customisable platform, you can adjust verification steps to your specific compliance needs across different jurisdictions, ensuring you adhere quickly to any new changes without increasing demands on operational efficiency.
How does Digital Identity Verification simplify Compliance for Insurance Companies and Brokers?
Compliance with regulatory standards is a major challenge and concern for insurance companies and brokers, given the ever-changing legal landscape. A digital identity verification solution streamlines compliance by being able to incorporate in real-time any updates on regulatory changes. Platforms like ID-Pal are dynamic and can plug in necessary technology and changes needed with ease, compared to legacy vendors that are built to be static.
By utilising an AI-powered identity verification solution, insurers ensure that their operations remain in line with the latest KYC, AML, and other relevant regulations, without the need for constant manual oversight. Our platform can perform AML Screening checks, including PEPs and Sanctions screenings, Adverse Media checks and Ongoing Monitoring of individuals, taking this off the list of actions your team need to do. Furthermore, we offer automated reporting for customer due diligence, making it easier for insurance entities to provide evidence of compliance during audits or regulatory reviews.
By simplifying the compliance process, our solution allows insurance companies and brokers to focus more on their core business activities, confident in their adherence to legal obligations.
The ID-Pal solution is tailored to the specific identity verification needs of the Insurance industry, including Insurance Brokers. It makes the customer onboarding journey as simple as possible whilst driving operational efficiencies for the business.
ID-Pal is ISO 270001 certified, GDPR compliant and trusted by leading companies such as:
What do Insurance companies need?
Seamless Customer Experience
Remote Capabilities
Up and Running Quickly with no Hassle
Operational Efficiencies
Meet compliance requirements
Protection from Fraud
Global Coverage
What does ID-Pal provide?
Customers can complete the process in less than 60s
Anytime, anywhere, from the comfort of their own home
Out-of-the-box solution can be up and running same day
Saves businesses time and money
AML, KYC and GDPR baked-in
Industry-leading technical checks and real-time verification
Covers ID Documents from 200 + countries
What About Insurance Brokers?
The ID-Pal solution has a Unique Broker Model that was developed to streamline the identity verification process between broker sales agents and the head office.
Unique Broker Model
Brokers use the ID-Pal app to capture customer identity information either in-person or remotely in less than 60 seconds
Identity information is securely submitted to the ID-Pal business portal of the head office for review and approval
In the portal, the submission is thoroughly verified and authenticated using a suite of industry-leading technologies that include:
Facial Comparison: 50-point biometric facial match
Document Verification: Up to 75-point check to ensure against tampering or forgery
Head office verifies and approves the submission in seconds
Broker is notified and able to onboard the new customer quickly
A comprehensive Customer Due Diligence report is generated with key customer identity information. This CDD report is securely saved and can be viewed 24/7
ID-Pal’s Broker Model delivers significant benefits for the Broker:
Seamless and convenient process for customers
Quick and efficient approval process
Faster customer onboarding means increased customer onboarding
Increased operational efficiencies for the Broker
More robust compliance process
“The paperwork customers are required to send back can vary between Insurers, so customization of the app was a vital requirement. Campion Insurance have found ID-Pal to be a pleasure to work with. Their quick response times and availability to support client needs means no question is too small.”
Contact us today for a live demo of how the ID-Pal service can be easily integrated with your insurance business.
See how we can help your business.
ID-Pal will secure your information and will never contact you without your consent.