ID-Pal’s unique Broker Model solution enables networks of brokers/advisors to onboard customers digitally, in minutes.
Challenge
As part of a broader digitisation strategy, BCP Asset Management was looking for a more effective method of onboarding advisor clients across their entire financial advisor network.
Following the implementation of extensive regulation over the last number of years, Investment firms, Financial Advisors and their clients have been spending a significant amount time carrying out the customer onboarding process, which at times is frustratingly slow and reducing client activity.
Facial Comparison: 50-point biometric facial match
Document Verification: Up to 75-point check to ensure against tampering or forgery
Video Analysis: Additional checks via video analysis of identity documents
BCP head office uses the ID-Pal portal to verify and approve the submission in seconds
A comprehensive Customer Due Diligence report is generated with key customer identity information. This CDD report is securely saved and can be viewed 24/7.
Results
Using ID-Pal enables BCP’s Financial Advisors to verify their clients’ proof of identity and address in a matter of seconds, providing not only a better customer experience but also a more robust compliance process.
With the assistance of ID-Pal, BCP’s onboarding process is very quick and user-friendly, and has significantly reduced the time input from all parties involved.
Colman Phelan, Intermediary Director
BCP Asset Management
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