Real-time Identity Verification for Credit Unions

ID-Pal’s award-winning identity and address verification solution is out-of-the-box, allowing businesses to go live in a day with best-in-class technologies and a simplified web app workflow. It can be branded in seconds and tailored to suit your onboarding needs across any channel in minutes. All with no technical resourcing required!

Verify customers in real-time with an award-winning,
pre-built Identity Verification solution.

How Does it Work?

Capture Identity
Document

Verified With Up to 70
Technical Checks

Facial Match
with Verified ID

50-point Biometric
Facial Comparison

Database Check &
Cross-reference

Name & Address from ID Verified
Against Multiple Databases

Comprehensive
CDD Report

CDD Report Generated
in Real-time

Key Benefits of ID-Pal for Credit Unions

Deploy and configure in a day

Out-of-the-box and available as an API/SDK
Fully branded and customisable
Prevent fraud at source

Scale through compliance

Generate a complete CDD report for a full audit trail
Get automated decisioning and dynamic workflows
Focus on high-risk submissions

Maximise conversion rates

Remove friction from onboarding
Industry-leading accuracy, real-time classification
Verify a customer in real-time, onboard in minutes.

We are delighted with the results from our first ID-Pal campaign and member feedback has been very positive. In fact we were surprised by the engagement of all ages as well as members based in Australia and USA. The introduction of ID-Pal dovetailed perfectly with our digital transformation strategy.

At First Tech Credit Union we are proud to be delivering the best service to our members no matter the changes that can occur overnight our members are priority. Advertising that the joining process takes less than five minutes is a unique selling point.