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How Does ID-Pal Work?

  • custom-capture Customer captures and submits ID information in seconds.
  • documentation Documentation subjected to rigorous technical checks.
  • business-portal Business Portal streamlines the review and approval process.
  • client-diligence Client Due Diligence Report generated for secure storage and instant audit trail.

Watch how it works

15 min demo


How Does ID-Pal Optimise the Identity Verification Process?

Seamless Customer Experience

With ID-Pal’s Identity Verification solution, customers securely submit their Identity information in less than 60 seconds via the app that won Best Customer Facing Experience.


Streamlined Review and Approval Process

Customer’s identity information is securely submitted to a unique web portal where it is subjected to a rigorous suite of biometric, document and database checks to verify that the person is who they say they are. A comprehensive Customer Due Diligence (CDD) report is instantly generated to create a robust audit trail.

What Makes ID-Pal Better?

ID-Pal is a 3rd generation, technology-first Identity Verification solution. The platform leverages industry-leading technologies to run multi-layered biometric, document and database checks, delivering robust compliance and real-time identity verification - without relying on manual input, which is subject to human error, time delays and risks data flight.


Robust Compliance

  • Meet AML and KYC compliance requirements without the hassle
  • Protect your business from fraud with multi-layered biometric, document and database checks
  • Industry-leading accuracy provides peace of mind that your customer is who they say they are
  • Client Due Diligence (CDD) Report generated for an instant audit trail

Seamless User Experience

  • Real-time identity verification means no waiting, for the customer or the business
  • The ID-Pal app is so simple and intuitive it won Best Customer-Facing Experience
  • Customers can securely capture and submit their identity information in seconds
  • The unique business portal streamlines the review and approval process

Operational Efficiencies

  • ID-Pal provides pre-built business transformation in a day
  • GO live with a fully branded and configured solution, no technical resources required
  • Available off-the-shelf, or as an API/SDK that can seamlessly integrate with existing business processes
  • Real-time decisioning and smart exceptions-handling drive back-office efficiencies

Global Coverage

  • A truly global solution, ID-Pal covers more than 200 jurisdictions
  • Verifies more than 6500 Identity Documents
  • Provides enhanced verification through 200 address data sources
  • Allows easy app customisation for different jurisdictional requirements

ID-Pal’s mission is to make it as simple as possible for businesses to establish trust with their
customers. We know that security and compliance are critical factors in forging this trust.

We are proud to be ISO 27001 Certified

Learn More About
our Commitment to Security

ID-Pal’s Passive Liveness is iBeta
Level 1 and Level 2 Certified

ibeta-certification-1 ibeta-certification-2
Learn More About
our iBeta Liveness

Book 15 minutes to see how ID-Pal can transform your Identity Verification process


United Kingdom