How It Works.

Identity Verification Made Simple.

ID-Pal enables businesses to verify the identity of customers in real-time simply, securely and conveniently. The solution is easy to use, seamless to integrate and instantly customisable to the specific needs of any business, eliminating the complexity, cost, timelines and risk associated with regulatory compliance.

Businesses gain access to a solution that blends industry-leading technology and robust compliance with a seamless user experience.

Frictionless End-to-End Solution.

ID-Pal’s unique web portal (for the business) and app (for the customer) create a seamless, end-to-end solution for capturing, verifying and storing customer identity documents and information.  Making the process friction free for the business and the customer.

Every  submission is thoroughly verified and authenticated using a suite of industry-leading biometric, document and database checks.

Step 1
Business sends the customer a link to the ID-Pal app.

Step 2
Customer uses the app to capture ID information in seconds.

Step 3
Customer securely submits their ID documents to the ID-Pal web portal.

Step 4
Business uses the portal to verify the customer’s submission.

Step 5
A Client Due Diligence report is stored securely on the cloud.

Enhanced Customer Experience

The solution uses advanced mobile technologies that allow customers to seamlessly capture and securely transmit their personal information to the business anytime, anywhere.

Step 1
Receive ID-Pal app link and follow the easy onscreen instructions.

Step 2
Capture ID documents and personal ID information.

Step 3
Send ID information securely to the business's ID-Pal web portal.

Step 1
Download ID-Pal app and follow the easy onscreen instructions.

Step 2
Capture ID documents and personal ID information.

Step 3
Securely upload ID documents to the ID-Pal web portal.

See how we can help your business.

Request Demo