How ID-Pal works
ID-Pal delivers real-time results for both KYC and KYB verification, built on privacy-preserving technology that protects sensitive customer data, reduces abandonment and protects against fraud.
Trusted by highly regulated industries
Bank-grade security and uncompromising data protection
Streamlined case management for maximum control
Accuracy on verification results
Trusted data sources
Identity documents supported
Countries and jurisdictions
Onboard customers and businesses faster with integrated KYC and KYB verification
Identity verification and KYC
Reduce manual work, onboard faster and block fraud at source with secure AI-powered identity verification and KYC checks. Verify genuine customers with more than 99% accuracy and stay fully compliant with a robust, audit-friendly KYC flow.
Biometric facial matching and liveness detection
Document and ID verification
Proof of address checks
Fraud detection
KYB and AML screening
Streamline KYB compliance and reduce risk with automated business verification, PEP and sanctions checks, watchlist screening, enhanced due diligence, and AML workflows – all within a single unified platform.
Company registration checks
Director and shareholder verification
UBO discovery and verification
PEPs, sanctions and adverse media screening
Real-time online identity verification in four simple steps
Customer captures and submits ID information
Documentation subjected to technical checks
Business Portal streamlines review and approval
Auditable Client Due Diligence Report generated
Customer captures and submits ID information
Documentation subjected to technical checks
Business Portal streamlines review and approval
Auditable Client Due Diligence Report generated
What our clients say
What made the difference is how easy it was to deploy ID-Pal. We needed something that can seamlessly integrate with existing systems and transform our onboarding experience.
Armand Roux, Sales Director
Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.
Ray Melissa, President
ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.
Tamara Vanmeggelen, Chief Risk & Compliance Officer
We work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives.
Hubert O’Donohue, Director
ID-Pal’s facial matching, liveness and biometric checks have proved very robust and secure. It has considerably reduced the time it takes to onboard new clients onto our wealth platform.
Richard Gerrard, Head of Operations
ID-Pal’s solution has not only saved us a significant amount of money but has also dramatically improved customer satisfaction by creating a smoother, more secure onboarding process.
Graham Westwood, Founding Director
Effortless integration with your existing KYC stack
Ready out-of-the-box
- Set up in minutes
- Front and back-end ready
- Customise in just a few clicks
API / SDK
- Integrate into existing systems
- Prebuilt, ready to deploy
- Tailor to your business needs
Salesforce integration
- Go live in minutes
- Install directly in salesforce
- Compatible with all clouds
KYC and KYB in a single flow
ID-Pal combines document authentication, biometric verification, liveness detection, and trusted data sources to deliver 99% accuracy across 250+ jurisdictions. Every result is traceable, audit-ready, and built to withstand regulatory scrutiny.
Automated audit trail
ID-Pal is the easiest way for businesses to meet AML requirements in a simple, secure and convenient way. With compliance built-in, your business can enjoy real-time verification of customers globally.
A Client Due Diligence report is automatically generated for every submission and securely stored, providing a robust audit trail.
Tailored customer onboarding
Deploy via API or SDK into existing onboarding and compliance workflows or take advantage of the dedicated ID-Pal Salesforce integration. Configure the journey to your business needs with no technical effort and avoid costly development projects.
How ID-Pal's identity verification submission works
Issue a link to a customer
You send a link via SMS or email to your customer to initiate the Identity Verification process.
Customer link received
Your customer receives the link to start the identity verification process and upload documents requested.Live databases matched
Our solution conducts database-matching by extracting the name and address shown in the documents to verify their identity and address. We prove the customer currently lives there.Faster customer onboarding
Using Address E-Verification eliminates the need for a separate Proof of Address document, making the process quicker to complete.Fully certified and industry accredited
Trusted by leading regulated businesses
Discover why businesses use ID-Pal for identity verification and fraud prevention
Request a demo
Have more questions? We’re here to help! Get in touch to find out more about our identity verification solutions.
100% AI-powered
Real-time verification
Zero access to customer data
Frequently asked questions
How does ID-Pal verify an identity in real time?
ID-Pal captures an identity document and biometric selfie, validates document authenticity, performs facial matching with liveness detection, and cross-checks results against 400+ global data sources to return a verified decision in seconds.
How long does the identity verification process take?
Most verifications complete in a matter of seconds.
Our AI-powered identity verification technology and automated decisioning helps to reduce false positives and allows businesses to onboard genuine customers faster, without manual intervention and with minimal user drop-off.
What technologies power ID-Pal's identity verification process?
ID-Pal’s identity verification process is fully powered by AI, including biometric, document and database checks and iBeta certified liveness detection.
These technologies work together to analyse identity document authenticity, perform facial recognition matches, and ensure the information provided is accurate and legitimate. This fully technology-driven approach delivers a higher level of security and reliability than legacy vendors that are reliant on full human verification or a mix of AI-checks and human review.
How does ID-Pal ensure compliance with AML regulations?
ID-Pal ensures AML compliance by offering AML screening checks against global watchlists, PEP (Politically Exposed Persons) databases, and sanctions lists. Our solution continuously updates these checks to adhere to the latest AML regulations and standards, providing financial service providers with the tools needed to identify and mitigate risks associated with money laundering activities.
Can ID-Pal be easily integrated?
Our solution is ‘turnkey’ – ready to use right out of the box, with no complex assembly or convoluted setup required. It’s designed for immediate implementation, offering a straightforward, hassle-free experience without the need for extensive and costly development projects for your business.
Our API and SDK enable a seamless connection to your current systems, allowing for a smooth implementation process without disrupting your operations. Our out-of-the-box integration is ready to use, just toggle on the features you need and design the journey you want in minutes.
Legacy vendors often give you building blocks that need to be connected together to function. With ID-Pal, the perfect solution is already built.
Find out how we can help your business grow
