ID-Pal Wins Numerous Awards in the Payments Industry

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ID-Pal is delighted to have won Merchant Anti-Fraud Solution of the Year at the 2020 Payments Awards, and winner of a Silver Award for Best Customer Facing Experience at the Emerging Payments Awards. These awards recognise companies that have made significant contributions to the Payments industry today.

We pride ourselves on providing an identity verification solution that delivers considerable benefits for the end-user as well as for the business. Being included in the 2 award categories further highlights the value that our solution brings not only to Payments firms themselves, but to their customers as well:

  1. Winner – Merchant Anti-Fraud Solution of the Year
  2. Silver Award Winner – Best Customer Facing Experience

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ID-Pal’s Success in the Payments Industry

Payments providers have extremely specific requirements for their identity verification process, with complex use cases spread across different customer types, channels and jurisdictions.

Working in close collaboration with a number of early-adopters, we refined and enhanced our offering until it was perfectly tailored to the business needs of these payments firms. From that moment onwards, ID-Pal’s value in the Payments space has been exponential.

Our solution won the Innovation Award at MPE in Berlin in 2018 and it continues to be recognised across the Payments industry through customers such as:

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ID-Pal’s Seamless Customer Facing Experience

Delivering a seamless and intuitive journey for the customer is central to the ID-Pal solution. ID-Pal’s advanced mobile technologies allow customers to seamlessly capture and securely transmit their personal information to the business anytime, anywhere, in less than 60 seconds! The business’ ID-Pal portal then thoroughly verifies and authenticates each submission using a suite of industry-leading biometric, document and database checks.

The majority of submissions are verified in real-time, meaning that customers benefit from significantly reduced application processing time and significantly quicker responses. The result for the business? – lower customer drop-off and higher customer acquisition rates, driving increased revenue for the company.

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  • 93.5% Real-Time Decisioning,
  • Efficient Exceptions Handling Process

Industry-Leading Fraud Protection for Merchant Payment Providers

ID-Pal is the only identity verification provider that delivers real-time identity and address verification. This is accomplished via a unique blend of biometric, document and database checks. No other solution offers this multi-layered fraud protection. Read more here!

Merchant Payment providers choose this out-of-the-box solution to easily implement and instantly customise their onboarding journeys across all customer channels and jurisdictions to enable real-time identity verification that drives growth through seamless merchant acquisition.

Whilst AML and KYC regulations demand that businesses complete rigorous identity verification checks to combat fraud, GDPR demands that this same customer information needs to be protected. It is challenging yet critical that businesses walk the line of adhering to all these requirements. ID-Pal’s solution is AML and KYC compliant and the protection of personal data was ‘baked in’ to the design of the solution from the start.


ID-Pal will secure your information and will never contact you without your consent.


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