ID-Pal has been nominated for the Emerging Payments Awards in the Best Customer Facing Experience category. Thanks to the dedication and commitment of our UX team this is the second year in a row we have been nominated for this award.

The Emerging Payments Awards celebrate innovation and collaboration by recognising companies that have made significant advances in how we pay today.

ID-Pal’s seamless customer facing experience

Delivering a seamless and intuitive journey for the customer is central to the ID-Pal solution. Our advanced mobile technologies allow customers to seamlessly capture and securely transmit their personal information to the business anytime, anywhere, in less than 60 seconds!

The business’ ID-Pal portal then thoroughly verifies and authenticates each submission using a suite of industry-leading biometric, document and database checks.

The majority of submissions are verified in real-time, meaning that customers benefit from significantly reduced application processing time and significantly quicker responses. The result for the business? – lower customer drop-off and higher customer acquisition rates, driving increased revenue for the company.

ID-Pal is committed to helping businesses establish trusted relationships with a seamless customer journey. Contact us today to see ID-Pal in action, our service can be easily integrated with your business.

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