ID-Pal Once
Trusted KYC made even simpler. Unlock up to 5X faster verification for returning users with a single, reusable digital identity. Powered by award-winning biometric and document verification.
5x faster reverification for returning users
Onboard faster and reduce drop-offs
Streamline operations and eliminate duplicated data
ID-Pal Once: onboard returning users 5X faster
ID-Pal Once is a reusable KYC solution that lets organisations instantly verify returning customers, without requiring them to start over and resubmit their details and documents.
Reduce verification friction
Keep drop-offs to a minimum with seamless and efficient customer experience.
Data redundancy
Eliminate repeated uploads and duplicate identity document checks.
Streamline your operations
Verify returning users in fewer steps – lowering your costs and delivering results faster.
Combat growing fraud risks
AI-powered biometric and document re-checks reduce organisational risk at scale.
Customer reverification without the friction
User reverification doesn’t have to be painful.
Reverify trusted customers in seconds using reusable digital identities. ID-Pal Once helps compliance teams stay fully compliant while cutting onboarding time by up to 5X.
Automated rechecks, real-time liveness, and biometric matching reduce operational cost, improve customer experience, and keep data protected and audit-ready at scale.
Up to 5X faster verification for returning users
Secure, reusable digital identities
Reduced onboarding and operational costs
Compliance-ready, protected, and auditable data
Key benefits of ID-Pal Once
Faster
onboarding
Time savings on
reverification
Zero
Human access to user data
Jurisdictions & countries
Reusable identity verification in three simple steps
Reverification needed
Client requests identity recheck by referencing the stored ID.
Liveness test triggered
User opens ID-Pal app and completes quick liveness check.
Real-time match
ID-Pal matches live face to stored submission.
Built by experts, trusted by innovators
ID-Pal Once ensures that only genuine, verified identities are reused and importantly, doesn’t use humans to access the data. This is about secure identity reuse that respects the time of organisations and customers and respects your data.
Robert O’Farrell, Co-Founder and CTO
By enabling secure re-verification linked to biometrics, we’re eliminating redundant steps, reducing operational costs, and dramatically improving the user experience. It’s a win for both our partners and their customers.
Rob Sheehan, Head of Product
Fully certified and industry accredited
ID-Pal Once: Reusable digital identity for modern compliance
What is ID-Pal Once?
- Secure re-verification for trusted users
- Faster onboarding, automated reviews
Built for efficiency and compliance
- Aligns with your risk rules
- Keeps data protected and audit-ready
Reduce onboarding time
- Reverify in seconds
- Real-time liveness + biometric match
Get a free demo
ID-Pal Once FAQs
What is a reusable digital identity?
A reusable digital identity is a verified digital profile that can be used multiple times for identity verification without needing to repeat the full KYC process.
With ID-Pal Once:
- Single KYC submission: Users complete full verification just once
- Fast re-verification: Future checks take seconds using biometric liveness
- No document re-upload: Saves time and reduces user drop-off
- Secure and compliant: Data is encrypted and risk rules enforced
- Frictionless CX: Users return and complete checks instantly
This makes digital identity reuse ideal for high-trust, high-volume industries like financial services, gaming, and telcos.
What are the benefits of reusable digital identity verification?
Reusable digital identity verification reduces friction, cost, and compliance effort by allowing previously verified identities to be used again securely.
Key benefits of ID-Pal Once include:
- Faster onboarding: 3-second liveness check replaces full KYC
- Improved user experience: No repetitive ID checks
- Reduced compliance burden: Use existing verified data with full audit trails
- Lower operational costs: Fewer manual reviews, faster throughput
- Enhanced security: Facial biometrics prevent impersonation or spoofing
The result is a scalable, secure way to verify users while staying fully compliant with UK and EU data regulations.
How does ID-Pal Once work?
ID-Pal Once works by enabling users to verify their identity once, then re-verify in seconds through a secure liveness check linked to their stored profile.
The 3-step process:
- Initial KYC: ID-Pal collects and verifies identity data.
- Reuse triggered: Business references existing submission ID.
- Liveness check: User completes facial scan — no documents needed.
This enables businesses to automate reverification for trusted users while maintaining full control over compliance and security.
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