Identity verification to onboard faster and block fraud at source
ID-Pal is an award-winning identity verification platform that verifies in real-time, detects AI fraud and automates AML compliance using enterprise-grade biometric, document and database checks.
99% accuracy on verification results
Prevent fraud losses with robust multi-layered checks
Cut onboarding time and reduce false positives
ID-Pal’s multi-layer solution has helped prevent more than £3 million worth of potential fraud over the last 2 years.
Graham Westwood
Founding Director, Finset
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Accuracy on verification results
Trusted
data sources
Identity documents
covered
Jurisdictions
and countries
Reduce regulatory risk
ID-Pal combines document authentication, biometric verification, liveness detection, and trusted data sources to deliver 99% accuracy across 250+ jurisdictions. Every result is traceable, audit-ready, and built to withstand regulatory scrutiny.
Block fraud at source
Automate customer due diligence within a configurable, risk-based framework. Verify document authenticity, confirm biometric identity with liveness detection, and screen sanctions and PEPs exposure in real time while defending against sophisticated fraud attempts.
Integrate without disruption
Deploy via API or SDK into existing onboarding and compliance workflows or take advantage of the dedicated ID-Pal Salesforce integration. Our out-of-the-box solution can be customised, deployed and fully tailored to your needs in a single day.
ID-Pal vs traditional identity verification providers
Legacy providers
Traditional ID verification uses the 1+1 or 2+2 model, where an individual’s identity is validated using one or two pieces of identifiable information, against one or two databases.
This method is slow, manual and was designed for onboarding in low-risk environments, not for sophisticated fraud prevention or high-risk AML controls.
Outdated, fragmented identity checks built for data capture - not efficiency
Limited identity document coverage
Lower accuracy increases false positives and manual reviews
Regional data coverage slows international onboarding
Providers often process or store sensitive customer data
Reverification requires repeat data collection
ID-Pal
ID-Pal provides multi-layered identity verification with a blend of document, database and biometric checks – all within one platform with a single audit trail.
With AI-powered automated checks and a wide range of integration options, ID-Pal is an all-in-one solution built for the scale and flexibility required for global onboarding at scale.
AI-driven identity verification built for compliance, privacy, and operational scale
16,000+ identity documents covered
99% success rate with less false positives and faster decision-making
Global coverage in 250+ countries and jurisdictions
Zero access to customer data, with built-in data protection compliance
5x faster reverification with ID-Pal Once
Fully certified and industry accredited
Why businesses choose ID-Pal for secure and reliable digital identity verification
Regulatory confidence
ID-Pal gives you audit-ready identity verification with fully customisable workflows that speed up onboarding and keeps regulators satisfied.
Transparent decisioning
Clear pass, refer, and fail logic with full audit trails ensures decisions can be justified to regulators, auditors, and internal risk committees.
Audit-ready reporting
Structured, exportable verification reports capture document checks, biometric results, data-source matches, and timestamps.
Fraud prevention
Our platform can defend against impersonation, deepfake abuse, and document fraud by verifying real users in real time with a blend of checks.
Global coverage
Support for 250+ jurisdictions and 16,000+ identity documents enables compliant onboarding across markets without additional friction.
Privacy-first archirecture
Zero access to customer data reduces third-party liability exposure and strengthens compliance with GDPR and other data protection rules.
Customise and deploy without hassle
Our pre-built platform can be set up, configured and deployed the same day and integrates seamlessly with your existing systems with a fully functional API and SDK.
Integrate the ID-Pal platform your way
Out-of-the-box
- Setup in minutes
- Front and back-end ready
- Customise in seconds
API / SDK
- Integrate into existing systems
- Prebuilt, ready to deploy
- Tailor to your business needs
Salesforce integration
- Go live in minutes
- Install directly in salesforce
- Compatible with all clouds
What our clients say
What made the difference is how easy it was to deploy ID-Pal. We needed something that can seamlessly integrate with existing systems and transform our onboarding experience.
Armand Roux, Sales Director
Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.
Ray Melissa, President
ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.
Tamara Vanmeggelen, Chief Risk & Compliance Officer
We work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives.
Hubert O’Donohue, Director
ID-Pal’s facial matching, liveness and biometric checks have proved very robust and secure. It has considerably reduced the time it takes to onboard new clients onto our wealth platform.
Richard Gerrard, Head of Operations
ID-Pal’s solution has not only saved us a significant amount of money but has also dramatically improved customer satisfaction by creating a smoother, more secure onboarding process.
Graham Westwood, Founding Director
Frequently asked questions
How does ID-Pal's identity verification solution support regulatory compliance?
ID-Pal supports regulated firms in meeting KYC, AML, and CDD obligations through automated document verification, biometric face matching, liveness detection, sanctions and PEP screening, and structured audit reporting. Workflows can be configured to align with FCA expectations, EU AML Directives, FATF recommendations, and other jurisdictional requirements.
Every verification generates a complete audit trail, including decision logic and supporting evidence, allowing compliance teams to demonstrate process integrity during regulatory reviews or internal audits.
What technologies power ID-Pal's identity verification process?
ID-Pal’s identity verification process is fully automated with AI, including biometric, document and database checks. These technologies work together to analyse identity document authenticity, perform facial recognition matches, and ensure the information provided is accurate and legitimate.
This technology-driven approach delivers a higher level of security and reliability than legacy vendors that are reliant on full human verification or a mix of AI-checks and human review.
How does ID-Pal ensure compliance with AML regulations?
ID-Pal ensures AML compliance by offering AML screening checks against global watchlists, PEPs (Politically Exposed Persons) databases, and sanctions lists. Our solution continuously updates these checks to adhere to the latest AML regulations and standards, providing financial service providers with the tools needed to identify and mitigate risks associated with money laundering activities.
Can ID-Pal be easily integrated?
Our solution is ready to use right out of the box, with no complex assembly or convoluted setup required. It’s designed for immediate implementation, offering a straightforward, hassle-free experience without the need for extensive and costly development projects for your business.
Our API and SDK enable a seamless connection to your current systems, allowing for a smooth implementation process without disrupting your operations. Our out-of-the-box integration is ready to use, just toggle on the features you need and design the journey you want in minutes.
Legacy vendors often give you building blocks that need to be connected together to function. With ID-Pal, the perfect solution is already built.
How does ID-Pal handle data privacy and security?
ID-Pal operates under a zero-access data model, meaning we cannot access, view, or reuse end-customer identity data. Encryption is applied in transit and at rest, and data segregation ensures strict isolation between clients.
The platform is designed to support GDPR and other international data protection frameworks. For compliance managers, this reduces vendor risk exposure and simplifies third-party risk assessments. Security documentation, data processing agreements, and architectural overviews are available to support procurement and regulatory due diligence.
Establish trust in real-time with our award-winning ID verification platform
Verify genuine customers quickly, securely and compliantly while protecting your business against fraud and staying audit-ready.
