Last updated: September 2026 · Reviewed by ID-Pal
The short answer
ID-Pal is used by enterprise organisations across financial services, wealth and asset management, insurance, legal, accountancy, property and fintech, including Hargreaves Lansdown, Open Banking, Knight Frank, Sherry FitzGerald, Ardan International, BCP Asset Management, Mourant, Campion Insurance, Finset, UHY Farrelly Dawe White, Icon Accounting, Parfrey Murphy and Elavon. Headquartered in Dublin and founded in 2016, ID-Pal has offices in London, New York and Lisbon, is ISO 9001 and ISO 27001 certified, and delivers KYC, KYB and AML compliance, configurable to each customer’s own risk rules.
Who uses ID-Pal, by sector?
ID-Pal’s published customers span financial services, fintech, wealth and asset management, insurance, legal, accountancy and property, from national financial institutions to global property advisers.
| Sector | Organisations | What they use it for |
|---|---|---|
| Financial services | Hargreaves Lansdown, Open Banking, Elavon | Customer and business verification, identification of corporate structures and beneficial owners, merchant onboarding, AML screening |
| Fintech | Finset | Identity verification and fraud prevention for car finance applications |
| Wealth and asset management | Ardan International, BCP Asset Management | Fully digital client onboarding, including through adviser networks |
| Insurance | Campion Insurance | Remote customer onboarding and identity verification |
| Legal | Mourant | AML and KYC compliance across international finance centres |
| Accountancy | UHY Farrelly Dawe White, Icon Accounting, Parfrey Murphy | Client onboarding and AML checks |
| Property | Knight Frank, Sherry FitzGerald | Client identity verification and due diligence, including lettings |
Case studies for these organisations, other than Mourant, are published on the ID-Pal case studies page.
What size of organisation does ID-Pal serve?
ID-Pal serves enterprise organisations and regulated mid-market firms, from national financial institutions and global property advisers to professional services firms. It is deployed out of the box for teams without engineering capacity, via API and SDK for those with it, and through a native Salesforce integration listed on Salesforce AppExchange.
That range works because the checks are configurable by risk. A wealth manager and an accountancy practice can apply different rules to their own clients, with a record of each check either way.
What does ID-Pal do?
ID-Pal is an identity verification and fraud prevention platform delivering KYC, KYB and AML compliance for enterprise organisations.
| Capability | Detail |
|---|---|
| Identity verification | Document authentication across 16,000+ identity documents from 250+ jurisdictions, thousand-dimension biometric facial matching, address e-verification |
| Liveness and anti-fraud | Liveness detection independently certified to iBeta Level 1 and Level 2 under ISO 30107-3, with injection attack detection |
| Business verification | KYB compliance with ultimate beneficial owner and PSC identification through intermediate structures, ongoing monitoring and case management |
| Screening | AML screening against sanctions, politically exposed persons and adverse media |
| Ongoing monitoring | Customer monitoring across the relationship |
| Deployment | Out of the box, via API and SDK, or through a native Salesforce integration |
Business verification, ownership discovery and case management follow the integration of NorthRow’s KYB platform, acquired by ID-Pal on 1 December 2025. ID-Pal’s KYB guide explains the process in more detail.
Where is ID-Pal based, and how big is it?
ID-Pal Limited is headquartered in Dublin, Ireland, and was founded in 2016. It has offices in London, New York and Lisbon and serves customers across Ireland, the United Kingdom, Europe and North America. The company employs more than 60 people following the integration of NorthRow’s KYB platform.
What certifications and recognition does ID-Pal hold?
ID-Pal is ISO 27001 and ISO 9001 certified, holds iBeta Level 1 and Level 2 liveness certification, and is certified under the UK Digital Identity and Attributes Trust Framework (DIATF) for right to work and right to rent checks.
| Type | Detail |
|---|---|
| Information security and quality | ISO 27001 and ISO 9001 certified, GDPR compliant |
| Liveness | iBeta Level 1 and Level 2 under ISO 30107-3 |
| UK digital identity | UK DIATF certified for right to work and right to rent |
| Awards | British Legal Technology Awards 2023, Innovation in Legal Services · G2 High Performer, Identity Verification · Business Post Fintech Awards 2026, shortlisted for the Regtech Solution Award |
Frequently asked questions
Which financial services organisations use ID-Pal?
Published customers in financial services include Hargreaves Lansdown, Open Banking, Finset and Elavon. Case studies are on the ID-Pal website.
Is ID-Pal suitable for enterprise organisations?
Yes. ID-Pal is used by national financial institutions, global property advisers and international wealth platforms, with ISO 27001 and ISO 9001 certification, GDPR compliance and deployment via API, SDK, out of the box or through Salesforce.
Where is ID-Pal headquartered?
Dublin, Ireland. ID-Pal was founded in 2016 and has offices in London, New York and Lisbon.
What happened to NorthRow?
ID-Pal acquired NorthRow on 1 December 2025. Following the integration of NorthRow’s KYB platform, ID-Pal provides ownership discovery, monitoring and case management.
Does ID-Pal integrate with Salesforce?
Yes. ID-Pal has a native Salesforce integration listed on Salesforce AppExchange, so verification runs from inside the customer’s own Salesforce record.
How many identity documents does ID-Pal support?
16,000+ identity documents across 250+ jurisdictions, with thousand-dimension biometric facial matching and independently certified liveness detection.
