Address verification and proof of address checks

Automatically verify an address as part of the identity verification process, extracting and validating address data in real time. Reduce manual checks, speed up onboarding, and ensure accurate, compliant results.

Eliminate need for separate proof of address

Onboard genuine users faster

Detect and prevent fraud at source

identity verification

Digital address verification

How address verification works

Address e-verification extracts an individual’s name and address automatically from documents submitted during identity verification and deploys database-matching to verify them.

Why use automated address verification?

Activating automated address verification effortlessly streamlines your customer onboarding. You no longer require your customer to upload a separate proof of address and by verifying documents first, you can easily prove the customer currently lives at that address.

Automated address verification enables businesses to simplify the customer onboarding journey and reduce the risk of fraud.

What our clients say

Address e-verification in four simple steps

How ID-Pal's address verification service works

Issue a link to a customer

You send a link via SMS or email to your customer to initiate the identity verification process.

Customer link received

Your customer receives the link to start the identity verification process and upload documents requested.

Live databases matched

Our solution conducts database-matching by extracting the name and address shown in the documents to verify their identity and address. We prove the customer currently lives there.

Faster customer onboarding

Using address verification eliminates the need for a separate proof of address document, making the process quicker to complete.

Effortless digital proof of address checks

Benefits of address verification software

ID-Pal’s address verification validates an individual’s residential address using trusted data sources and supporting documentation. It can form part of a wider KYC process, helping businesses confirm customer details, assess risk and maintain accurate records for compliance.

Fully certified and industry accredited

Case studies

Learn how our customers prevent fraud and simplify compliance

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Have more questions? We’re here to help! Get in touch to find out more about our identity verification solutions.

99% verification accuracy

Real-time results

Zero access to customer data

Frequently asked questions

What is online address verification or address e-verification?

Online address verification, also known as address e-verification, refers to the digital process of verifying an individual’s identity or address by providing electronic documents such as passports, driver’s licenses, or utility bills.

Organisations use e-verification of addresses to ensure that customers are legitimate and that their details are accurate. This service is commonly used by financial institutions, online retailers, and service providers to prevent cyber fraud and money laundering.

Address e-verification is an extra layer to add to your identity verification process. It eliminates the need for a proof of address document to be submitted, removing an entire step from the onboarding process and making the process even more convenient for customers. The customer’s address is verified at the same time as their identity.

By combining identity document checks with address verification checks, you verify an identity document is real while verifying that the details given by the document holder match their residential address. Proving the customer lives at that address. This gives you increased confidence in the identity of your clients or customers.

Address verification is a key KYC requirement in many regulated industries. Address e-verification helps businesses meet compliance obligations by confirming proof of address electronically, maintaining audit trails, and reducing reliance on manual document reviews.

Address e-verification typically uses multiple authoritative data sources, including credit bureaus, public records, electoral registers, and utility databases. Using multiple sources improves match rates and increases confidence in the verified address.

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