A global platform for end-to-end identity, fraud and compliance intelligence
Real-time KYC and KYB verification within your own customised AML framework. Protect sensitive customer data, reduce abandonment and defend against increasingly sophisticated fraud.
Built for enterprise with hyper-customisation options
Bank-grade security and uncompromising data protection
Coverage in 250+ jurisdictions for cross-border scaling
Streamlined case management for maximum control
One connected AML framework
Onboard customers and businesses faster with integrated KYC and KYB verification
Identity verification and KYC
Onboard faster and block fraud at source with secure AI-powered identity verification and KYC checks. Verify genuine customers with more than 99% accuracy and stay fully compliant with a robust, audit-friendly KYC flow.
Biometric facial matching and liveness detection
Document and ID verification
Proof of address checks
Fraud detection
KYB and AML screening
Streamline KYB compliance and reduce risk with automated business verification, PEP and sanctions checks, watchlist screening, enhanced due diligence, and AML workflows – all within a single unified platform.
Company registration checks
Director and shareholder verification
UBO discovery and verification
PEPs, sanctions and adverse media screening
See how the platform works
One solution for end-to-end verification of people and businesses
Whether you’re verifying individuals or businesses, ID-Pal enables your organisation to onboard customers securely and monitor changes in risk according to your requirements.
Verify identities up to 300x faster
Based on estimated savings and industry averages
Stop fraud before it reaches your business with identity verification built for accuracy, scale, and speed. ID-Pal helps you verify customers globally, reduce manual reviews, and make confident decisions backed by trusted data.
Verification accuracy
Data sources
Identity documents
Jurisdictions covered
Dual deployment options
One verification journey. More ways to complete it
ID-Pal supports both web app and native mobile app options to give businesses flexibility in how end users complete their identity verification and KYC (Know Your Customer) checks – making identity verification easier to complete, whatever their device, preference, or level of intent.
Improve completion rates
The web experience removes that barrier for users who want to get verified quickly, while the native app delivers a richer experience for customers who prefer mobile.
Reduce drop-off
Customers can switch between web and mobile if they run into an issue. Instead of abandoning the journey, they have another route to complete their verification.
Reach more customers
The web app supports desktop and corporate phones where app downloads may be restricted. The native app delivers a fast, optimised verification experience.
Seamless real-time online identity verification in four simple steps
Customer captures and submits ID information
Documentation subjected to technical checks
Business Portal streamlines review and approval
Auditable Client Due Diligence Report generated
Customer captures and submits ID information
Documentation subjected to technical checks
Business Portal streamlines review and approval
Auditable Client Due Diligence Report generated
Detect and prevent identity fraud attempts
Enhanced fraud detection
Strengthen your defences with intelligent fraud prevention powered by a multi-layered AI verification engine. Detect and stop synthetic identities, altered documents, and sophisticated spoofing attacks as they happen.
Going beyond basic database screening, the platform pairs precise biometric matching with in-depth forensic document analysis to deliver a more robust layer of identity assurance.
Real-time verification in seconds
Automated decisioning
Enable instant, automated decision-making with a fully AI-powered verification engine and flexible, risk-based compliance workflows tailored to your requirements.
By removing dependence on traditional manual review and triage, the platform analyses multiple identity signals in parallel and delivers a definitive compliance outcome in as little as 3–6 seconds.
Detailed client due diligence
A clear audit trail for every outcome
A Customer Due Diligence report is automatically generated for every submission, bringing verification results, screening information and risk assessments into one structured record.
Securely stored evidence of completed due diligence
A consolidated view across KYC and KYB checks
A reference point for ongoing monitoring
Give your team a traceable record throughout the customer relationship, with changes and potential risks flagged for attention.
What our clients say
What made the difference is how easy it was to deploy ID-Pal. We needed something that can seamlessly integrate with existing systems and transform our onboarding experience.
Armand Roux, Sales Director
Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.
Ray Melissa, President
ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.
Tamara Vanmeggelen, Chief Risk & Compliance Officer
We work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives.
Hubert O’Donohue, Director
ID-Pal’s facial matching, liveness and biometric checks have proved very robust and secure. It has considerably reduced the time it takes to onboard new clients onto our wealth platform.
Richard Gerrard, Head of Operations
ID-Pal’s solution has not only saved us a significant amount of money but has also dramatically improved customer satisfaction by creating a smoother, more secure onboarding process.
Graham Westwood, Founding Director
Available OOTB, API, Hybrid or via Salesforce AgentExchange
Same-day deployment with every aspect of the front-end user experience and back-end business process customisable in one click.
Ready out-of-the-box
- Set up in minutes
- Front and back-end ready
- Customise in just a few clicks
API / SDK
- Integrate into existing systems
- Prebuilt, ready to deploy
- Tailor to your business needs
Salesforce integration
- Go live in minutes
- Install directly in salesforce
- Compatible with all clouds
Configurable workflows and branding
Your rules, your branding, your verification journey
The SaaS platform supports one-click hyper-customisation, from simple branding to flexible user-friendly configurations, with easy toggle on/off functionality and adaptive journey builders to align with your business needs and ensure smooth user experiences.
All customisation, including tailored workflows require no technical effort and avoid costly development projects.
Full visibility over your onboarding flow
Embedded reporting and analytics
To streamline your team’s workflow, a centralised dashboard categorises submissions into seamless passes, flagged cases requiring review, and proactive alerts for expiring documents. The platform provides clear, binary validation results by cross-referencing information against more than 400+ trusted global data sources.
Simultaneously, integrated screening tools offer total peace of mind by instantly identifying risks related to sanctions, politically exposed persons, and adverse media – empowering you to eliminate manual friction, mitigate risk, and scale your onboarding with total confidence.
Dynamic waterfall approach
The right verification checks, in the right order
Start with simpler checks. Add further verification when results or risk indicators call for it.
Initial identity and data checks
Our workflows are engineered to begin with simpler, lower-cost checks and progress only when additional validation is warranted – with each result influencing the next action.
Checks successful
Continue the journey
Progress through the verification sequence with less unnecessary friction.
Proceed to the next required check
More assurance needed
Adapt the verification
Request evidence, add biometric checks or introduce stronger controls.
Manual review, enhanced due diligence or decline
Minimise customer friction
Only introduce additional steps where necessary for faster onboarding.
Optimise for risk-based journeys
Proportionality between the level of risk and the level of verification.
Improve completion rates
Reduce unnecessary verification steps to decrease abandonment.
Reduce operational costs
Prevent unnecessary downstream checks and reduce manual review time.
Verification in four simple steps
How ID-Pal's identity verification submission works
Issue a link to a customer
You send a link via SMS or email to your customer to initiate the Identity Verification process.
Customer link received
Your customer receives the link to start the identity verification process and upload documents requested.Live databases matched
Our solution conducts database-matching by extracting the name and address shown in the documents to verify their identity and address. We prove the customer currently lives there.Faster customer onboarding
Using address verification eliminates the need for a separate Proof of Address document, making the process quicker to complete.
Fully certified and industry accredited
Customer success stories
Recognised by industry leaders
Helping Hargreaves Lansdown automate their end-to-end compliance processes
Productivity
Faster verification
WorkStation has played a critical role in ensuring we’re always aware of any potential risks. It’s also increased productivity by making our processes more efficient. We’ve saved costs and reduced our risk of non-compliance.
Joanne Miller, Operations Projects Manager
Hargreaves Lansdown
Enabling Knight Frank to transform their client compliance process and accelerate onboarding
Offices using ID-Pal for KYB screening
Time and cost per business verification
…there has been a positive change towards client onboarding. We have seen a significant improvement from a cost and time perspective.
Deputy Money Laundering Officer & Head of Customer Due Diligence
Knight Frank
Ardan International’s journey to seamless digital onboarding
Avg onboarding time
KYC onboarding solution
ID-Pal helped us achieve our goal of onboarding new clients completely digitally and, for standard risk cases, in around 30 minutes, without any human intervention.
Richard Gerrard, Head of Operations
Ardan International
ID-Detect catches £3+ million in fraud for Finset
Fraud savings
Satisfaction rate
The easy API credentials and creating a bespoke journey to our customers has dramatically increased customer satisfaction but also prevented a significant amount of fraudulent applications.
Graham Westwood, Founding Director
Finset
Helping Open Banking to set the standard for securely managing customer financial data
Countries covered
Years of partnership
ID-Pal’s ability to deliver a bespoke solution that combines automated identity checks with the added security of face-to-face verification made it the obvious choice when deciding which firm to partner with to securely deliver Open Banking.
Nigel Spencer, Head of Support Services
Open Banking
Get a free demo of our platform
Have more questions? We’re here to help! Get in touch to find out more about our identity verification solutions.
99% verification accuracy
Real-time results
Zero access to customer data
Frequently asked questions
How does ID-Pal verify an identity in real time?
ID-Pal captures an identity document and biometric selfie, validates document authenticity, performs facial matching with liveness detection, and cross-checks results against 400+ global data sources to return a verified decision in seconds.
How long does the identity verification process take?
Most verifications complete in a matter of seconds.
Our AI-powered identity verification technology and automated decisioning helps to reduce false positives and allows businesses to onboard genuine customers faster, without manual intervention and with minimal user drop-off.
What technologies power ID-Pal's identity verification process?
ID-Pal’s identity verification process is fully powered by AI, including biometric, document and database checks and iBeta certified liveness detection.
These technologies work together to analyse identity document authenticity, perform facial recognition matches, and ensure the information provided is accurate and legitimate. This fully technology-driven approach delivers a higher level of security and reliability than legacy vendors that are reliant on full human verification or a mix of AI-checks and human review.
How does ID-Pal ensure compliance with AML regulations?
ID-Pal ensures AML compliance by offering AML screening checks against global watchlists, PEP (Politically Exposed Persons) databases, and sanctions lists. Our solution continuously updates these checks to adhere to the latest AML regulations and standards, providing financial service providers with the tools needed to identify and mitigate risks associated with money laundering activities.
Can ID-Pal be easily integrated?
Our solution is ‘turnkey’ – ready to use right out of the box, with no complex assembly or convoluted setup required. It’s designed for immediate implementation, offering a straightforward, hassle-free experience without the need for extensive and costly development projects for your business.
Our API and SDK enable a seamless connection to your current systems, allowing for a smooth implementation process without disrupting your operations. Our out-of-the-box integration is ready to use, just toggle on the features you need and design the journey you want in minutes.
Legacy vendors often give you building blocks that need to be connected together to function. With ID-Pal, the perfect solution is already built.
Find out how we can help your business grow
