How ID-Pal Works

100% AI-Powered
Zero Data Access

Our ID verification solution uses 100% AI-powered technology to deliver seamless customer onboarding and robust compliance.

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Accuracy on Verification Results

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Trusted
Data Sources

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Identity
Documents

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Jurisdictions & Countries

How does ID-Pal work?

1. Customer captures and submits ID information in seconds.

2. Documentation subjected to rigorous technical checks.

3. Business Portal streamlines the review and approval process.

4. Client Due Diligence Report generated for secure storage and instant audit trail.

1. Customer captures and submits ID information in seconds.

2. Documentation subjected to rigorous technical checks.

3. Business Portal streamlines the review and approval process.

4. Client Due Diligence Report generated for secure storage and instant audit trail.

The Submission Process
Explained

Issue a link to a customer

You send a link via SMS or email to your customer to initiate the Identity Verification process.

Customer link received

Your customer receives the link to start the identity verification process and upload documents requested.

Live databases matched

Our solution conducts database-matching by extracting the name and address shown in the documents to verify their identity and address. We prove the customer currently lives there.

Faster customer onboarding

Using Address E-Verification eliminates the need for a separate Proof of Address document, making the process quicker to complete.

How to integrate ID-Pal

Same-day deployment with every aspect of the front-end user experience and back-end business process customisable in one click.

Out-Of-The-Box

Setup in minutes
Front and back-end ready
Customise in seconds

API / SDK

Integrate into existing systems
Prebuilt, ready to deploy
Tailor to your business needs

Salesforce Integration

Go live in minutes
Install directly in Salesforce
Compatible with all Clouds

Automated
Audit Trail

ID-Pal is the easiest way for businesses to meet AML requirements in a simple, secure and convenient way. With compliance built in, your business can enjoy real-time verification of customers across the globe.

A Client Due Diligence report is automatically generated per submission and securely stored, providing a robust audit trail.

Seamless, Secure
Customer Onboarding

From digital ID checks to AML screening, we simplify the process via an award-winning user experience.

Configure the journey to your business needs with no technical effort and avoid costly development projects.

What our clients say...

Certified and Industry Accredited

Case Studies

Discover why firms choose ID-Pal for Identity Verification and AML screening

Case Study

Enhancing Trust & Efficiency: Ardan International’s Journey to Seamless Digital Onboarding

Case Study

Revolutionizing Mortgage Approvals with ID-Pal and OnlineApplication.com

Case Study

KWETB cuts Onboarding Time by over 90% using ID-Pal

Request a Demo

Have more questions? We’re here to help! Get in touch to find out more about our Identity Verification solutions.

100% AI-Powered

Real-Time Verification

Zero Access to Customer Data

How ID-Pal Technology Works FAQs

What technologies power ID-Pal's identity verification process?

ID-Pal’s identity verification process is powered by 100% AI, including biometric, document and database checks. These technologies work together to analyse identity document authenticity, perform facial recognition matches, and ensure the information provided is accurate and legitimate. This 100% technology-driven approach delivers a higher level of security and reliability than legacy vendors that are reliant on full human verification or a mix of AI-checks and human review.

How does ID-Pal ensure compliance with AML regulations?

ID-Pal ensures AML compliance by offering AML screening checks against global watchlists, PEP (Politically Exposed Persons) databases, and sanctions lists. Our solution continuously updates these checks to adhere to the latest AML regulations and standards, providing financial service providers with the tools needed to identify and mitigate risks associated with money laundering activities.

Can ID-Pal be easily integrated?

Our solution is ‘turnkey’—ready to use right out of the box, with no complex assembly or convoluted setup required. It’s designed for immediate implementation, offering a straightforward, hassle-free experience without the need for extensive and costly development projects for your business.

Our API and SDK enable a seamless connection to your current systems, allowing for a smooth implementation process without disrupting your operations. Our out-of-the-box integration is ready to use, just toggle on the features you need and design the journey you want in minutes.

Legacy vendors often give you building blocks that need to be connected together to function. With ID-Pal the perfect solution is already built.

More Platform Technologies

Discover more of ID-Pal’s technologies for identity verification and AML screening.

How ID-Pal Works

100% AI-Powered Zero Data Access

Accuracy on Verification Results

TrustedData Sources

IdentityDocuments

Jurisdictions & Countries

How does ID-Pal work?

The Submission Process Explained

Issue a link to a customer

Customer link received

Live databases matched

Faster customer onboarding

How to integrate ID-Pal

Out-Of-The-Box

API / SDK

Salesforce Integration

Automated Audit Trail

Seamless, Secure Customer Onboarding

What our clients say...

What made the difference is how easy it was to deploy ID-Pal. We needed something that can seamlessly integrate with existing systems and transform our onboarding experience.

Armand Roux, Sales Director

Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.

Ray Melissa, President

ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.

Tamara Vanmeggelen, Chief Risk & Compliance Officer

We work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives.

Hubert O’Donohue, Director

Using ID-Pal makes compliance and onboarding seamless for Lerex. The results are detailed and clear, allowing us to turn applications around in a timely manner and onboard customers smoothly.

Richard Ney, CEO

ID-Pal’s solution has not only saved us a significant amount of money but has also dramatically improved customer satisfaction by creating a smoother, more secure onboarding process.

Graham Westwood, Founding Director